Customer Service Coordinator

hace 1 mes


Tijuana, Baja California, México Trevita A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Customer Service Coordinator to join our team at Trevita. This full-time position involves providing exceptional on-site assistance to our clients while they travel to Tijuana, ensuring seamless experiences and maintaining high levels of professionalism.

Responsibilities:

  • Assist clients with paperwork, answer questions, and ensure they have necessary documentation.
  • Help clients with payment processing.
  • Oversee the client onboarding process, plan travel schedules, and collaborate with third-party entities.
  • Update client information and tasks in the CRM system in a timely manner.
  • Maintain high levels of professionalism and customer service during on-sites.
  • C Coordinate with third-party companies to make last-minute changes in the itinerary if needed.
  • Arrange video calls with clients and participate according to a predetermined schedule.

Requirements:

  • Bachelor's degree in a related field or equivalent work experience.
  • Experience in customer service, Medical Tourism, Medical services, or the Hospitality Industry.
  • Excellent communication skills, both written and verbal in English.
  • Strong attention to detail and ability to multitask.
  • Problem-solving skills.
  • Knowledge of medical terminology and medical procedures is a plus.
  • Fluent in English and Spanish.
  • Must have a car and a valid driver's license.
  • Must be available to work weekends and holidays if needed.

About the Role

This is a full-time position with flexible hours, uniforms provided, additional vacation time, and other benefits. The salary range is $14,000 - $28,000 per month, depending on experience. If you have excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer service, we encourage you to apply.



  • Tijuana, Baja California, México Essilor Tijuana Óptica, S. De R.L. De C.V. A tiempo completo

    Job DescriptionWe are seeking a highly skilled Customer Service Coordinator to join our team at Essilor Tijuana Óptica, S. De R.L. De C.V.About the Role:This is a full-time position responsible for providing exceptional customer service and support to our clients. As a Customer Service Coordinator, you will be the primary point of contact for customers,...


  • Tijuana, Baja California, México North American Production Sharing A tiempo completo

    Company Overview">North American Production Sharing is a dynamic organization dedicated to excellence in production sharing.">Job Description">We are seeking an experienced Multilingual Customer Service Coordinator to join our team. This individual will be responsible for addressing customer inquiries, resolving issues related to product details and order...


  • Tijuana, Baja California, México Eaton A tiempo completo

    Job DescriptionWe are seeking a highly skilled Customer Service Delivery Coordinator to join our team at Eaton.Key Responsibilities:Collaborate with the Eaton Account Management team to ensure complete customer satisfaction by coordinating daily delivery status communication between the Tijuana plant operations and third-party customers.Develop an internal...


  • Tijuana, Baja California, México Naps Mexico A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Operations Coordinator to join our team at Naps Mexico. This role plays a vital part in bridging customers and the sales team, ensuring customer satisfaction and effective communication throughout the order process.Key ResponsibilitiesLogistics Coordination: Collaborate with logistics and planning...


  • Tijuana, Baja California, México Petdesk A tiempo completo

    Job SummaryWe are seeking a Customer Experience Coordinator to join our team at PetDesk. As a key member of our support operations, you will be responsible for ensuring the highest levels of customer satisfaction.Key ResponsibilitiesEnsure the highest levels of customer satisfactionMake system change requestsTroubleshoot and resolve hardware issuesEnable...


  • Tijuana, Baja California, México Reclutamiento 3R A tiempo completo

    **Job Title:** Customer Service Representative**About the Job:** We are seeking a highly skilled Customer Service Representative to join our team at Reclutamiento 3R in Tijuana, Baja California. As a Customer Service Representative, you will be responsible for providing exceptional customer service to policyholders, promoting a reliable image of the company...


  • Tijuana, Baja California, México Integon A tiempo completo

    Are you passionate about delivering exceptional customer experiences? We are seeking a skilled Customer Service Representative to join our team at Integon in Tijuana, Mexico.**Job Summary:**This role involves handling inquiries, resolving issues, and providing excellent service to customers. As a Customer Service Representative, you will be the face of our...


  • Tijuana, Baja California, México Ensambles Hyson, S.A. De C.V. A tiempo completo

    Job Title:Customer Service RepresentativeAbout the Job:Ensambles Hyson, S.A. De C.V. is seeking a skilled Customer Service Representative to join our team.Salary:$40,000 - $60,000 per yearJob Description:We are looking for a highly motivated and customer-focused individual to provide excellent service to our clients via phone, email, and chat.Key...


  • Tijuana, Baja California, México Tres R A tiempo completo

    Job Title: Call Center RepresentativeWe are seeking a highly skilled Call Center Representative to join Tres R in Tijuana, Baja California. The ideal candidate will have excellent communication skills and experience in customer service.The role is focused on providing exceptional customer service via phone, email, or in-person interactions. You will manage...


  • Tijuana, Baja California, México Elife A tiempo completo

    Company OverviewElife, a fast-growing startup in San Francisco, California, serves a global customer base. With a remote workforce and cloud-based platform, we solve exciting problems using the latest technology.Job SummaryWe are seeking a Customer Service Representative to respond to customer inquiries, manage voice and non-voice processes, and provide...


  • Tijuana, Baja California, México Confie A tiempo completo

    OverviewSeguros Confie, a leading national insurance distributor with over 700 locations in the US, is seeking highly motivated individuals to join our team as Customer Service Representatives in Tijuana, Mexico.We offer a unique opportunity for candidates to develop their skills in customer service and sales while working in a fast-paced environment. Our...


  • Tijuana, Baja California, México North American Production Sharing A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at North American Production Sharing. This is a fantastic opportunity for an individual who is passionate about delivering exceptional customer service and has a strong background in customer-facing roles.The ideal candidate will possess excellent...


  • Tijuana, Baja California, México Tap A tiempo completo

    **Vacante para la empresa Tap en Baja California**:Our Call Center in Tijuana is seeking a skilled Customer Service RepresentativeAs a Customer Service Representative, you will be responsible for providing exceptional service to our clients through the phone. You will be the face of our company and your interactions will have a direct impact on our...


  • Tijuana, Baja California, México North American Production Sharing A tiempo completo

    Job Overview">We are seeking a highly skilled Customer Service Representative to join our team at North American Production Sharing.">About the Role">This is a fantastic opportunity for someone who enjoys interacting with customers and providing top-notch support. As a Customer Service Representative, you will be responsible for addressing inquiries and...


  • Tijuana, Baja California, México Tap A tiempo completo

    Grow with UsWe are a dynamic and innovative company called Tap, always looking for talented individuals to join our team. Our latest opportunity is for a Customer Service Ambassador to be based in Tijuana, Baja California.As a CSR at Tap, you will have the chance to kickstart your career in a fast-paced and exciting environment. We offer an attractive...


  • Tijuana, Baja California, México North American Production Sharing A tiempo completo

    Key ResponsibilitiesWe are seeking highly skilled Customer Service Representatives to work in our Distribution Center in Tijuana.The primary function of this role is to act as a liaison between the customer and our company, ensuring exceptional service delivery and maximizing customer satisfaction.This position requires strong communication skills, both...


  • Tijuana, Baja California, México North American Production Sharing A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at North American Production Sharing in Tecate, Mexico.**Estimated Salary:** $25,000 - $40,000 per year**Job Description:** As a Customer Service Representative, you will be responsible for providing exceptional support to our clients by meeting with new accounts during the...


  • Tijuana, Baja California, México Bighammerwines A tiempo completo

    At Bighammerwines, we're looking for a highly organized and customer-focused individual to join our team as a Customer Service Associate.Company OverviewWe're a dynamic wine company dedicated to providing exceptional customer experiences. If you're passionate about wine and have excellent communication skills, we'd love to hear from you!Salary$18,000 -...


  • Tijuana, Baja California, México Taskus A tiempo completo

    At TaskUs, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call. You will be responsible for managing and maintaining a test lab of devices running services to be used for reproducing...


  • Tijuana, Baja California, México Robert'S Enterprises A tiempo completo

    Robert's Enterprises is seeking a seasoned customer experience professional to lead our team of customer service representatives.Key Responsibilities:Supervise and mentor a team of customer service representatives, fostering a culture of excellence and continuous improvement.Oversee the resolution of complex customer issues, ensuring timely and effective...