Service Excellence and Operational Efficiency Leader

hace 15 horas


Ciudad de México, Ciudad de México Schneider Electric Gruppe A tiempo completo
Job Description

Schneider Electric Gruppe is seeking a talented individual to take on the role of Service Operational Excellence and Tool Leader. In this pivotal position, you will be responsible for driving continuous improvement in the planning, execution, and after-sales service within the service area.

Key Responsibilities:

  • Develop and implement strategies to enhance customer satisfaction and improve service delivery.
  • Apply Lean principles and tools, such as Kaizen and Lean Office, to optimize processes and reduce waste.
  • Collaborate with cross-functional teams to identify and prioritize improvement initiatives.
  • Utilize data-driven insights to inform decision-making and drive business outcomes.
  • Lead and mentor teams to achieve operational excellence and drive cultural transformation.

About Schneider Electric Gruppe

We are a global leader in the energy management and automation industry, dedicated to creating connected technologies that reshape industries, transform cities, and enrich lives. Our employees thrive in a culture of innovation, diversity, and inclusion, where we empower each other to make a meaningful impact.

What We Offer

We provide a comprehensive benefits package, including flexible work arrangements, paid family leave, and a culture of wellness. Our employees are encouraged to take ownership of their careers, develop new skills, and contribute to the company's success.

Qualifications

  • Proven track record of driving operational excellence and improvement initiatives.
  • Strong leadership and communication skills, with the ability to influence and motivate cross-functional teams.
  • Knowledge of Lean principles and tools, with experience in applying them to drive business outcomes.
  • Ability to analyze complex data and inform decision-making.
  • Strong technical knowledge of power products, power systems, and low and medium voltage devices.


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