Senior Program Manager for Customer Loyalty Initiatives
hace 2 semanas
Citi seeks an experienced Senior Program Manager to lead customer loyalty initiatives and drive business growth.
About the RoleThis is a full-time position requiring 6-10 years of experience in business management, project administration, and operational areas. The ideal candidate will have a strong background in finance and process administration, with excellent influencing, facilitation, and partnering skills.
Key Responsibilities- Coordinate the execution of projects to improve customer value and experience
- Lead local standardization efforts and implement process improvements
- Ensure operational controls and compliance with Manager's Control Assessment
- Bachelor's degree, Master's preferred
- 5+ years of experience in banking or loyalty products
- Proven leadership skills and ability to manage diverse teams
- Excellent communication and public speaking skills
The estimated salary range for this role is $120,000 - $180,000 per year, depending on location and experience.
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