Sales Team Lead

hace 19 horas


Guadalajara, Jalisco, México Helpware A tiempo completo

About Helpware

We're a company that puts people first, prioritizing employee satisfaction to deliver exceptional service to our clients. Our mission is to revolutionize the outsourcing industry by focusing on people-centered solutions.

Role Overview

The Sales Team Lead is a dynamic professional responsible for guiding the sales team to achieve revenue targets and enhance customer satisfaction. This role requires a strategic thinker who can evaluate processes, suggest improvements, and provide coaching to team members.

Key Responsibilities

  • Continuously evaluate and improve sales processes and procedures.
  • Develop and implement methods to enhance operational efficiency and customer service.
  • Provide regular performance feedback and coaching to team members.
  • Manage and motivate Sales Development Representatives (SDRs) to meet key performance indicators (KPIs) and metrics.
  • Assist the Operations Manager in resolving customer complaints and issues.
  • Monitor team performance and ensure adherence to company policies and procedures.

Requirements

We're looking for a seasoned sales professional with:

At least 1 year of sales experience with a strong background in people and client management.Experience in managing processes and people.Ability to adapt to a dynamic environment and analyze data to drive decision-making.Proven ability to be a good team player, decision-maker, and handle complex situations.

What We Offer

Join a company that values employee satisfaction and delivers exceptional service to our clients. If you're a motivated sales professional looking for a challenging role, we encourage you to apply.


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