IT Support Specialist
hace 7 días
We are seeking an IT Support Specialist to join our team in Mexico City. This is a fantastic opportunity to work with a leading technology company, providing top-notch support to our clients.
ResponsibilitiesThe successful candidate will be responsible for:
- Providing on-site integration of company and multi-vendor systems solutions;
- Installation, implementation, configuration, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals;
- Serving as company liaison with clients on administrative and technical matters;
- Interpreting client needs and clarifying responsibility for problem resolution;
- Performing basic configuration of desktop/notebook/printers;
- Responsible for simple parts replacement and repair on desktops/notebooks/printers;
To be successful in this role, you will need:
- Bachelor's degree in Computer Science or related field;
- Basic knowledge of Windows operating system environment;
- Basic client service skills;
- Basic Asset Management and Asset Tracking skills;
- Able to physically perform general office requirements;
- Ability to travel (up to 50% of the time) including overnight domestic or international trips may be required;
$65,000 - $85,000 per year, depending on experience;
BenefitsNtt Data offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.
About Ntt DataNtt Data is an equal opportunity employer and values diversity in its workforce. We are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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