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Sales Support Analyst Junior

hace 2 meses


Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo

About PepsiCo

PepsiCo is a leading food and beverage company with a rich history of innovation and commitment to excellence. As a member of our team, you will have the opportunity to work with iconic brands and contribute to the company's mission of delivering sustainable growth and value to our stakeholders.

The Opportunity

We are seeking a highly motivated and detail-oriented Sales Support Junior Analyst to join our team. In this role, you will be responsible for supporting the PMF/AFH Sales Team in daily Order Entries, new customer onboarding, business reviews, contract uploads, and paybills requests. You will also be responsible for tracking and reporting key performance indicators (KPIs) and service level agreements (SLAs) related to end-to-end initiatives and post-mortems.

Your Key Responsibilities

  • Update customer account set up and communicate new store openings, changes, and closings to ensure accurate information.
  • Support foodservice orders by receiving orders from customers, confirming orders, documenting orders on internal systems, and contacting the plant as needed.
  • Provide excellent customer service and ensure timely delivery of orders while working on process improvements and time optimizations.
  • Track and report KPIs and SLAs related to E2E initiatives and post-mortems.
  • Run reporting tracks for AFH customers.

Qualifications

We are looking for a candidate with a Bachelor's, Associate, or Technical degree in progress in Accounting, Business Administration, Computer Science, or a related field. No professional experience is required, but advanced skills in communication, Excel, and basic skills in Word, PowerPoint, and Outlook are preferred. Intermediate English oral and written communication skills are also required.

What We Offer

  • Opportunities to learn and develop every day through a wide range of programs.
  • Internal digital platforms that promote self-learning.
  • Development programs according to leadership skills.
  • Specialized training according to the role.
  • Learning experiences with internal and external providers.
  • Recognition programs for seniority, behavior, leadership, moments of life, among others.
  • Financial wellness programs that will help you reach your goals in all stages of life.
  • A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
  • And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of agreements and discounts, scholarship programs for your children, aid plans for different moments of life, among others.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a workforce and innovation for the organization.