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ServiceNow Administrator
hace 2 meses
We are seeking a highly skilled ServiceNow Administrator to join our team at Zillow. As a key member of our IT department, you will be responsible for managing and optimizing our ServiceNow platform, which plays a critical role in our service management and workflow automation.
As a ServiceNow Administrator, you will be part of a team responsible for configuring, maintaining, and improving the platform to ensure its efficiency in supporting our business processes and delivering outstanding user experiences. This role includes overall responsibility for the system and its processes, as well as providing training to users and being accountable for access control, security, and minor improvements.
You will work with customers to understand, propose, and deliver solutions using ServiceNow standard methodologies. In addition to day-to-day administration, the Admin may also work in platform upgrades, facilitating rollouts of new applications and improvements.
The ideal candidate will have 1-3 years of experience with ServiceNow administration, experience in implementing ServiceNow processes and functions, and strong customer focus and desire to provide an impeccable customer experience. Strong documentation, analytical, and problem-solving skills are also essential, as well as strong written and verbal communication skills.
We are committed to fostering an inclusive, innovative environment with the best employees. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.