HR Operations Team Lead

hace 17 horas

Ciudad de México, Ciudad de México Alstom A tiempo completo
About the Role

We are seeking a highly skilled and experienced HR Operations Team Lead to join our team at Alstom. As a key member of our HR Operations team, you will be responsible for leading the activities of the HR Operation, focusing on our Mexico's operation.

Key Responsibilities
  • Ensure that the HR Administration services are running in a systematic and efficient manner, including data management, employee service center, pension and benefits administration, pre-onboarding, contract management, and digital archiving system.
  • Monitor the efficiency and productivity of the team members and ensure that deliverables are met in line with the agreed SLA and Quality.
  • Suggest and implement innovative ideas and interventions to improve the efficiency of the HRO Admin function.
  • Digitalize the HRO Admin function as much as possible to simplify processes and increase employee satisfaction.
  • Strengthen HRO Admin processes to ensure there are no gaps/loop-holes, document the same, and provide training/cascade to all HR team.
  • Represent the HRO Admin team in all audits (ICQ, ISO, OHSAS, Social, E&C etc.) and provide required data and ensure compliance to audit requirements.
  • Collaborate with Performance & Efficiency team on HR Ops Continuous improvement roadmap implementation.
  • Collaborate with Process & Tools experts in creation and maintenance of documentation, such as templates and work instructions.
Requirements
  • Bachelor's degree in any relevant field.
  • At least 5 years of experience in HR within a shared service model, desirable.
  • Fluent in English is a must.
  • Experience working with platforms such as Service Now, SuccessFactors, SAP.
  • Knowledge of federal regulations impacting HR Ops, desirable.
  • Strong leadership, negotiation, and communication skills.
  • Experience in Continuous Improvement and process standardization.
About Alstom

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 74,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role.

What We Offer
  • Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.
  • Enjoy stability, challenges, and a long-term career free from boring daily routines.
  • Collaborate with transverse teams and helpful colleagues.
  • Contribute to innovative projects.
  • Steer your career in whatever direction you choose across functions and countries.
  • Benefit from our investment in your development, through award-winning learning.
  • Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).
Equal Opportunities Employer

As a global business, we're an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We're committed to creating an inclusive workplace for everyone.

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