Digital Service Designer
hace 2 meses
PepsiCo is a leading food and beverage company with a rich history of innovation and commitment to excellence. As a global organization, we strive to make a positive impact on the world around us, and we're looking for talented individuals to join our team.
Job SummaryWe're seeking a highly skilled Digital Service Designer to join our team in Mexico City. As a key member of our digital development team, you'll be responsible for creating and supporting global digital developments for PepsiCo. Your expertise in Service Design and UX Design will be instrumental in shaping our digital products and services.
Responsibilities- Participate in the entire design process of our digital products and services, from initial research to testing and validation.
- Plan and conduct primary and secondary research, synthesizing findings to inform design decisions.
- Apply Human-Centered Design and Service Design Thinking approaches to guide the discovery and production of low-fidelity and high-fidelity deliverables.
- Plan and co-facilitate workshops to identify and solve complex problems.
- Develop project deliverables, including design systems, discussion guides, insights reports, and presentations.
- Coordinate work activities with digital teams, business stakeholders, and other IT services as required.
- Communicate with business stakeholders to ensure effective design solutions.
- Deep understanding of Service Design and UX Design disciplines, with proven experience in implementation and facilitation.
- Experience with industry-standard design and research tools, including Figma, Adobe CC, Sketch, and InVision.
- Strong communication and organizational skills, with the ability to deal with ambiguity and prioritize tasks effectively.
- Experience with Agile and SAFe methodology, as well as Azure DevOps, Jira, and Confluence.
- Ability to create project visions, execute plans, and ensure overall quality.
PepsiCo is committed to providing a supportive and inclusive work environment, with opportunities for growth and development. We offer a range of benefits, including financial wellness programs, flexibility, and recognition programs for seniority, behavior, and leadership. We're an equal opportunity employer and value diversity as a workforce and innovation for the organization.
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