Nestle Operations Manager
hace 2 semanas
We are a team of IT professionals from diverse backgrounds, each with unique missions and challenges in the health, nutrition, and wellness industry. We innovate every day through forward-looking technologies to create opportunities for digital growth with our consumers, customers, and at the workplace.
Under the supervision of a primary manager based in Switzerland, the Operations Specialist is responsible for ensuring the efficient operational support of products. S/he oversees the support processes that include incident, problem, change, configuration, and event management.
Job Responsibilities:
- Evaluate and optimize IS/IT operations to ensure secure and efficient delivery
- Support IS/IT systems that fulfill business needs and provide input to development teams and tech leads
- Manage quality and efficiency improvements of IS/IT service delivery to drive value and support
- Participate in the assessment of external and internal technology capabilities with a focus on suitability for integration with existing IS/IT operations environments
Required Profile:
Bachelor's degree in computer science, information systems, business administration, or related field, or equivalent work experience
3+ years of experience in IS/IT, preferably working in a DevOps environment
Experience in service management principles and execution
Demonstrated experience in establishing standard processes and managing performance to achieve key metrics
Experience explaining technical concepts and technologies
Experience with effective communication at different levels in the organization and in English
Estimated salary: $70,000 - $100,000 per year, depending on location and experience
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