Local Operations Coordinator
hace 2 días
Job Summary
Euronet Eft Segment is seeking an accomplished and ambitious Regional ATM Network Specialist to accelerate the introduction of our Independent ATM business in the region. The successful candidate will provide complete technical support, infrastructure required, and vendor management in compliance with local and global standards in the financial services industry.
Key Responsibilities
- Develop strategies towards ATM network establishment, availability improvement, failure avoidance, revenue increase, and cost optimization.
- Communicate with external providers, including security, installation, transportation, and CIT companies.
- Provide local support to the company's centralized Operations functions.
- Define scope, set up measuring points, dependences, processes, testing, documentation, and manual preparation, SLA monitoring.
- Manage and maintain the ATM machines inventory and sites in dedicated systems.
- Provide technical office and operations IT/telco support.
- Conduct site surveys and related documentation management to prepare site documentation.
- Coordinate Euronet resources to resolve potential incidents.
Requirements
- University degree with an Engineering or Information Technology orientation.
- Minimum 2 years of experience in Operations or Information Technology functions, in sectors such as banking, financial services, telecommunications, or retail.
- Prior experience in project coordination and additional experience in ATM systems and ATM software.
- Proven track record in planning and operational projects with different platforms and systems.
- Track record in on-time delivery of projects, meeting budgets, and satisfying the functional expectations of different parties.
- Flexibility and readiness to travel frequently.
- Valid category B driving license.
- Fluent English, native Spanish.
Competencies
- Self-motivated, results-orientated, and fully independent.
- Strong interpersonal skills with an orientation towards customer service.
- Analytical and problem-solving skills.
- Focus and dedication in delivering quality.
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