SAP Basis Service Delivery Specialist

hace 4 semanas


San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo
About the Role

At SAP, we're seeking a highly skilled SAP Basis Service Delivery Specialist to join our team. As a trusted advisor, you'll play a pivotal role in safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.

Key Responsibilities
  • Act as the primary point of contact for the TSMs with the delivery organization, ensuring activity plans are created together with the TSMs and CDMs.
  • Collaborate with Customer Delivery Managers to ensure customer satisfaction through the delivery of quality services.
  • Plan service requests and support throughout the request lifecycle.
  • Offer innovative solutions and recommendations based on a comprehensive understanding of the customer's business, goals, and challenges.
  • Escalate technical issues related to the EOS customer landscape.
Requirements
  • 6+ years of experience in the IT industry, with a primary focus on SAP technology (BASIS).
  • Minimum of 5 years of experience in a technical role, with a demonstrated ability to manage a variety of SAP products running on SAP HANA/Sybase.
  • Advanced technical background in Linux-based server operating systems.
  • Project management skills to efficiently handle customer projects and resolve issues.
What We Offer

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better.

We're proud to be an equal opportunity workplace and are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.



  • San Pedro Garza García, Nuevo León, México SAP SE A tiempo completo

    About the RoleThe SAP Basis Service Delivery Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.Key ResponsibilitiesAct as the primary point of contact for the TSMs with the...


  • San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

    About the Role: We are seeking a skilled Service Delivery Specialist for SAP Basis to join our team. As a key member of our SAP ECS – Enhanced Operations Service (EOS) organization, you will serve as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.Key Responsibilities:Act as the primary...


  • San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

    About the RoleSAP is seeking a highly skilled Sap Basis Service Delivery Specialist to join our team. As a trusted advisor, you will play a pivotal role in safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services. Your primary responsibility will be to serve as the primary point of contact for the TSMs with the delivery...


  • San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

    Job SummaryWe are seeking a highly skilled SAP Basis Service Delivery Specialist to join our team. As a trusted advisor, you will be responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services. Your primary point of contact for the TSMs with the delivery organization, you will ensure activity plans are created together...


  • San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

    About the RoleThe Service Delivery Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services. Operating as the primary point of contact for the TSMs with the delivery organization, SDS...


  • San Pedro Garza García, Nuevo León, México SAP SE A tiempo completo

    About the RoleThe SAP BASIS Service Delivery Specialist plays a crucial role in ensuring the smooth operation of SAP Enterprise Cloud Services. As a trusted advisor, you will be responsible for safeguarding and optimizing customers' investments in SAP technology. This involves collaborating with Customer Delivery Managers to ensure customer satisfaction...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled Service Delivery Specialist to join our SAP ECS Enhanced Operations Service organization. As a trusted advisor, you will play a pivotal role in safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.Your primary responsibility will be to serve as the primary point of contact for the...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Unlock Your PotentialAt SAP, we're committed to helping our customers succeed in the digital economy. As a Service Delivery Specialist, you'll play a critical role in ensuring the smooth operation of our Enterprise Cloud Services. Your expertise will be instrumental in safeguarding and optimizing our customers' investments in SAP technology.Key...


  • San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    **Job Summary**We are seeking a highly skilled Service Delivery Specialist to join our SAP ECS - Enhanced Operations Service (EOS) organization. As a trusted advisor, you will be responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.**Key Responsibilities**Act as the primary point of contact for the TSMs with the...


  • San Pedro Garza García, Nuevo León, México SAP SE A tiempo completo

    About the RoleThe SAP Basis Service Delivery Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.Key ResponsibilitiesAct as the interface for the EOS delivery team with the...


  • San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    **We Help You Deliver Excellence**At SAP, we strive to empower you to bring out your best. Our company culture is built on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that values flexibility, innovation, and a future-focused approach. We offer a highly...

  • Service Delivery Expert

    hace 2 semanas


    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Role OverviewThe Service Delivery Specialist plays a pivotal role within the SAP ECS - Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.Key ResponsibilitiesAct as the primary point of contact for the TSMs with the delivery...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Unlock the Power of Cloud TransformationAt SAP, we're committed to helping our customers achieve their business goals through innovative cloud solutions. As an Enhanced Operations Service Specialist, you'll play a pivotal role in ensuring the smooth operation of our customers' cloud environments.Key Responsibilities:Ensure day-to-day quality service delivery...


  • San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

    Job SummarySAP Basis Expert ECS Enhanced Operations Service Specialist plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services.Key Responsibilities Ensure Day to Day quality service...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking an experienced SAP Basis Expert to join our ECS Enhanced Operations Service team. As a trusted advisor, you will be responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services.Key ResponsibilitiesEnsure day-to-day quality service delivery and define, track, and achieve various...


  • San Pedro Garza García, Nuevo León, México SAP SE A tiempo completo

    At SAP, we are dedicated to empowering our customers to achieve their goals through innovative solutions. Our collaborative culture and commitment to excellence make us a leader in the industry.Role OverviewThe Service Delivery Specialist plays a critical role in the SAP ECS – Enhanced Operations Service (EOS) organization. As a trusted advisor, you will...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    We help the world run betterAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • San Pedro Garza García, Nuevo León, México Sap Se A tiempo completo

    Job SummarySAP Basis and Performance Expert for Enhanced Operations ServiceWe are seeking a highly skilled SAP Basis and Performance Expert to join our team in Enhanced Operations Service. As a key member of our team, you will be responsible for ensuring day-to-day quality service delivery and achieving various service KPI and SLA's. You will also be...


  • San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    **Transforming Business with SAP Cloud Services**At SAP, we empower organizations to drive innovation and growth through our cutting-edge cloud solutions. As a key member of our Enterprise Cloud Services Delivery team, you will play a pivotal role in ensuring seamless cloud transformation for our customers.**Your Mission**As a Cloud Transformation Expert,...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking an experienced SAP Basis Performance Expert to join our ECS Enhanced Operations Service team. As a trusted advisor, you will be responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services.Key ResponsibilitiesEnsure day-to-day quality service delivery and define, track, and achieve...