SAP Basis Service Delivery Specialist
hace 4 semanas
At SAP, we're seeking a highly skilled SAP Basis Service Delivery Specialist to join our team. As a trusted advisor, you'll play a pivotal role in safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services.
Key Responsibilities- Act as the primary point of contact for the TSMs with the delivery organization, ensuring activity plans are created together with the TSMs and CDMs.
- Collaborate with Customer Delivery Managers to ensure customer satisfaction through the delivery of quality services.
- Plan service requests and support throughout the request lifecycle.
- Offer innovative solutions and recommendations based on a comprehensive understanding of the customer's business, goals, and challenges.
- Escalate technical issues related to the EOS customer landscape.
- 6+ years of experience in the IT industry, with a primary focus on SAP technology (BASIS).
- Minimum of 5 years of experience in a technical role, with a demonstrated ability to manage a variety of SAP products running on SAP HANA/Sybase.
- Advanced technical background in Linux-based server operating systems.
- Project management skills to efficiently handle customer projects and resolve issues.
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better.
We're proud to be an equal opportunity workplace and are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
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