Talent Acquisition and Human Capital Strategist

hace 2 días


Xico, México Ttec A tiempo completo

**About the Role**

We are seeking a highly experienced Talent Acquisition and Human Capital Strategist to join our team in Mexico City.

As a key member of our HR management team, you will be responsible for leading a team of Human Capital Generalists, Enterprise Hiring Specialists, and Managers to deliver human capital solutions that meet the business partner, employee relations, and hiring needs of assigned business units/geographies.

The ideal candidate will have extensive experience in talent acquisition and human capital, with a strong service delivery background in a global outsourcing environment. You will also have expertise in leveraging shared services tools, including telephony, HRIS, ATS, and document management, to enhance service delivery.

**Key Responsibilities**

  • Lead a team of Human Capital Generalists, Enterprise Hiring Specialists, and Managers to deliver human capital solutions that meet the business partner, employee relations, and hiring needs of assigned business units/geographies.
  • Develop and implement operational excellence methodologies and design tools to innovate and improve processes.
  • Implement and continuously improve and scale processes that are durable and relevant.
  • Analyze data to identify trends and areas for improvement and make recommendations to drive business outcomes.
  • Maintain compliance with TTEC's processes and tools.

**Requirements**

  • Minimum 10 years of talent acquisition and human capital experience.
  • Minimum 5 years of senior management experience in managing dual roles of talent acquisition and human capital in IT/ITES/Enterprise Services domain.
  • Post-Graduate/Masters Degree in Human Resources Management.

**What We Offer**

  • A supportive work environment that encourages career growth and development.
  • An inclusive culture and community-minded organization where giving back is encouraged.
  • A global team of curious lifelong learners guided by our company values.
  • A competitive salary range of $80,000 - $120,000 per year, depending on experience.
  • A comprehensive benefits package, including paid time off (PTO), wellness and healthcare benefits, and tuition reimbursement.

**Join Our Team**

If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.



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