Application Support Engineer

hace 1 día


Ciudad de México, Ciudad de México Nuvit Service A tiempo completo
Job Title: Application Support Engineer

We are seeking an experienced Application Support Engineer to join our team at Nuvit Service. As a key member of our Application Support Engineering team, you will be responsible for ensuring the smooth operation of our production and lower environments.

Key Responsibilities:
  • Support critical production applications and respond to production issues
  • Troubleshoot non-production environments and production environments related to code deployment and application releases
  • Address major incidents and critical application systems-related issues
  • Monitor and address incoming requests into the ASE Service Now queue for non-production deployment, research, investigation, and troubleshooting
  • Perform daily maintenance on a regular and consistent basis
  • Collaborate closely with developers to ensure that designed solutions respond to non-functional requirements
  • Utilize extensive knowledge with Windows Server/Linux OS troubleshooting to determine root cause of system-related issues
Requirements:
  • Expertise with Windows Server/Linux OS troubleshooting
  • Knowledge of monitoring toolsets and alerting/notification configuration
  • Strong communications skills, both written and verbal
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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