Technical Support Specialist

hace 10 horas

Guadalajara, Jalisco, México Koch Global Services A tiempo completo

Your Role

We are seeking a skilled Technical Support Specialist to join our team at Koch Global Services. As a key member of our team, you will be responsible for providing exceptional customer support and driving business growth through innovative solutions.

Key Responsibilities

  • Build and maintain strong relationships with customers, stakeholders, and internal teams to deliver exceptional support and drive business results.
  • Actively listen to customer needs and develop solutions that meet their requirements.
  • Collaborate with cross-functional teams to identify and implement process improvements and technology solutions.
  • Provide technical support and troubleshooting services to customers, using critical thinking and problem-solving skills.
  • Stay up-to-date with industry trends and technology advancements to provide informed recommendations and solutions.

What We Offer

As a Koch Global Services employee, you will have the opportunity to work with a diverse team of professionals, develop your skills and expertise, and make a meaningful impact on our business.

Requirements

  • Experience in customer-facing roles, with a focus on technical support and business analysis.
  • Strong communication and interpersonal skills, with the ability to build relationships with customers and internal stakeholders.
  • Ability to work independently and as part of a team, with a focus on collaboration and teamwork.
  • Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions.

About Koch Global Services

Koch Global Services is a leading provider of technology, human resources, finance, and project management solutions. We are a global company with locations in India, Mexico, Poland, and the United States, and we are committed to making a positive impact on our customers and communities.

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