Research Operations Program Manager for Impactful Product Development

hace 4 semanas


Ciudad de México, Ciudad de México ZMEX Zillow Mexico, S. de R.L. de C.V. A tiempo completo
About the Role

The Senior Research Operations Program Manager will play a critical role in driving impact, scale, and efficiencies within the Research & Insights team at ZMEX Zillow Mexico, S. de R.L. de C.V.

As a key member of the team, you will partner with research, design, content strategy, product management, marketing, engineering, and data science to execute operational tasks and support the evolution and growth of the Research Ops function.

Key Responsibilities:
  • Develop and implement annual planning and prioritization processes to ensure effective resource allocation across multiple projects and teams.
  • Evaluate and improve collaborative alignment between Product, Engineering, Marketing, and Design Ops by establishing clear timelines, tooling, and systems.
  • Foster strategic influence by identifying opportunities where research can impact business prioritization and strategy, and develop programs to address these opportunities.
  • Drive operational excellence by supporting the implementation of the Research & Insights team's mission and principles, and project managing special initiatives and work groups.
Requirements:
  • 4+ years of experience in research operations or project/program management.
  • 3+ years of experience in technology or user experience research.
  • A consistent track record of breaking down processes and identifying challenges to deliver business improvements.
  • Ability to manage multiple complex projects simultaneously and roll up your sleeves to perform hands-on work.
About Us

ZMEX Zillow Mexico, S. de R.L. de C.V. is reimagining real estate to make it easier to unlock life's next chapter.

We are committed to streamlining the real estate transaction through innovation, employee experience, and a fundamental commitment to Equity and Belonging.

In this role, you will be part of a dynamic team that is setting the standard for work experiences of the future, where employees are supported in doing their best work and living a flexible, well-balanced life.



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