Customer Service Representative

hace 4 días


Quintana Roo, México Delta Air Lines, Inc. A tiempo completo

Delta Air Lines, Inc. is seeking a Customer Service Representative to support our team in Tulum, Mexico.

About Us

We are a leading airline that prides itself on delivering world-class service to all customers. Our commitment to customer satisfaction drives everything we do.

Job Description

This is a temporary seasonal position that requires the representative to work a fixed and/or rotating schedule, including afternoons, evenings, weekends, and holidays. Key responsibilities include:

  • Supporting the Customer Service (Ticket & Gate) process
  • Ensuring smooth and pleasant travel experiences for customers
  • Maintaining professionalism and adhering to uniform compliance
Requirements

To succeed in this role, you must have:

  • A high school diploma or GED equivalent
  • The ability to consistently prioritize safety and security of self and others
  • Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
  • The ability to be fluent in English and Spanish, both written and orally
  • Be at least 18 years of age and authorized to live and work in Mexico
What We Offer

As a Delta employee, you will enjoy a range of benefits and perks, including:

  • A competitive salary: $12-$15 per hour (estimated based on location and experience)
  • A focus on sharing success with employees through compensation and benefits packages
  • An equal employment opportunity employer committed to diversity and inclusion


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