Customer Service Team Leader

hace 1 mes


Quintana Roo, México Thompson Playa Del Carmen A tiempo completo

About the Role

The Customer Service Team Leader is a leadership position that oversees the front desk services at Thompson Playa Del Carmen. The ideal candidate will have a strong desire to grow, a positive and professional attitude, and excellent communication skills.

Responsibilities

  • Monitor Front Desk services quality to ensure guest satisfaction before, during, and after their stay.
  • Drive team engagement and ensure amazing service for our guests.
  • Schedule and train team members as needed.
  • Handle complaints in a professional manner.

Requirements

  • Minimum 1 year of work experience as a Front Desk Supervisor.
  • Excellent presentation and service attitude.
  • Refined verbal and written communication skills.
  • Knowledge of Opera system and World of Hyatt Program is desirable.
  • Ability to work efficiently and professionally during rush operations.

Compensation Package

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience.



  • Quintana Roo, México Marriott International, Inc A tiempo completo

    OverviewThe St. Regis Kanai Resort Riviera Maya seeks a skilled Restaurant Team Leader to oversee the smooth operation of our dining areas. As a key member of our team, you will be responsible for ensuring exceptional guest experiences and fostering a collaborative work environment.Estimated Salary: $60,000 - $80,000 per yearJob DescriptionWe are looking for...


  • Quintana Roo, México Marriott International, Inc A tiempo completo

    About the JobAs a Food Service Manager with Marriott International, Inc., you will play a key role in ensuring that our culinary operations run smoothly and efficiently. You will be responsible for supervising a team of cooks and kitchen staff, overseeing food preparation and presentation, and maintaining high standards of quality and safety.About the...


  • Quintana Roo, México Marriott International, Inc A tiempo completo

    About the RoleWe are seeking a highly motivated and customer-focused Barista to join our team at The Riviera Maya EDITION in Mexico. As a Customer Service Ambassador, you will be responsible for delivering exceptional service to our guests while working in a fast-paced food and beverage environment.The ideal candidate will have excellent communication...


  • Quintana Roo, México Marriott International, Inc A tiempo completo

    About the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. This role is perfect for someone who enjoys interacting with people, providing excellent service, and working in a fast-paced environment.Key ResponsibilitiesGreet customers warmly and provide assistance with purchasesDemonstrate...

  • Hospitality Team Leader

    hace 4 semanas


    Quintana Roo, México Marriott International, Inc A tiempo completo

    Role OverviewWe are seeking an exceptional Hospitality Team Leader to join our team at Marriott International in The Riviera Maya EDITION at Kanai, Mexico. This role is responsible for overseeing the accuracy of room blocks, reservations, and group market codes.Key Responsibilities:Communicate company values and culture to new employeesReview and implement...


  • Quintana Roo, México Marriott International, Inc A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at The St. Regis Kanai Resort Riviera Maya, Mexico. In this role, you will be responsible for providing exceptional service to our guests by answering and responding to their calls, requests, and concerns in a timely and professional manner.The ideal candidate will have excellent...


  • Quintana Roo, México Whitebox . Group A tiempo completo

    About UsWhitebox Group is a real estate company specializing in diverse areas of property investment. If you're passionate about the world of real estate, this could be the perfect opportunity for you.Your RoleAs an Administrative Assistant, you will be responsible for maintaining a tidy and organized office environment.Your Responsibilities:Maintain a clean...


  • Quintana Roo, México Nexustours A tiempo completo

    NexusTours, the leading DMC in the Caribbean, Central America, and North America, is seeking a Customer Service Representative to join their team. As a key member of our operations, you will play a crucial role in delivering exceptional service to travel agencies, direct clients, and back-office specialists.About the RoleThis position involves handling...


  • Quintana Roo, México Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at Marriott International, Inc.**About the Job**This role involves answering and processing guest calls, requests, questions, or concerns with a high level of professionalism and courtesy. The ideal candidate will have excellent communication skills, be able to...


  • Quintana Roo, México Marriott International, Inc A tiempo completo

    Job Overview:We are seeking a skilled and experienced Retail Boutique Store Leader to join our team at Marriott International, Inc. This is a full-time position that requires strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer experiences.About the Role:The successful candidate will be responsible...

  • Housekeeping Team Lead

    hace 4 semanas


    Quintana Roo, México Marriott International, Inc A tiempo completo

    Job Overview">The St. Regis Kanai Resort Riviera Maya is seeking a highly motivated and experienced Housekeeping Team Lead to join our team in Mexico. As a key member of our housekeeping team, you will be responsible for leading daily operations, ensuring exceptional guest experiences, and upholding the highest standards of cleanliness and quality.">Salary...


  • Quintana Roo, México Marriott International A tiempo completo

    About This Job">This role is a great opportunity for an ambitious individual to join our team as a Restaurant Operations Manager - Food Service. We are looking for someone who is passionate about delivering exceptional customer experiences and has the skills to manage day-to-day restaurant operations.Key ResponsibilitiesManaging Day-to-Day Restaurant...

  • Sales Team Lead

    hace 3 semanas


    Quintana Roo, México Marina Bay Yacht & Residence Club A tiempo completo

    We are seeking a highly motivated and experienced Sales Supervisor to join our team at Marina Bay Yacht & Residence Club in Puerto Aventuras.The successful candidate will be responsible for supervising and managing a team of Sales Promoters to ensure smooth daily operations, overseeing that all locations are covered and shifts are properly organized, and...

  • Dining Service Assistant

    hace 2 semanas


    Quintana Roo, México Marriott International, Inc A tiempo completo

    About the RoleWe are seeking an experienced Dining Service Assistant to join our team. In this role, you will be responsible for maintaining a clean and organized dining area, ensuring excellent customer service, and supporting the overall success of our food and beverage operations.ResponsibilitiesMaintain the cleanliness and organization of the dining...

  • Reception Team Lead

    hace 1 mes


    Quintana Roo, México Hyatt Centric Playa Del Carmen A tiempo completo

    At Hyatt Centric Playa Del Carmen, we're seeking an exceptional Reception Team Lead to join our team. As a key member of our reception team, you'll be responsible for delivering exceptional guest service, ensuring seamless check-in and check-out experiences, and maximizing room revenue.This is an exciting opportunity to take on a leadership role and...

  • Senior Sales Manager

    hace 2 semanas


    Quintana Roo, México Hilton Worldwide, Inc. A tiempo completo

    Job Title: Senior Sales Manager - Global Hospitality LeaderAbout the Role:We are seeking a highly motivated and experienced Senior Sales Manager to join our team at Hilton Worldwide, Inc. As a key member of our sales leadership team, you will play a critical role in driving business growth and expansion through strategic sales initiatives.About You:To be...


  • Quintana Roo, México Comic A tiempo completo

    Experiencing an epic event as a member of our staff is a great opportunity for those who appreciate cultural and artistic events, leadership skills, and excellent customer service. The ideal candidate will possess 100% English language proficiency and enjoy working in a fast-paced environment.The job involves setting up venues, ensuring the event is clean...


  • Quintana Roo, México Marriott International, Inc A tiempo completo

    Job OverviewWe are seeking a skilled Telephone Operator to join our team at The St. Regis Kanai Resort Riviera Maya.About the RoleThis is a full-time position that involves answering, recording, and processing all guest calls, requests, questions, or concerns with a high level of professionalism and attention to detail.The ideal candidate will be able to...


  • Quintana Roo, México Marriott International, Inc A tiempo completo

    About the Role: We are seeking a skilled and experienced Spa Service Ambassador to join our team at The St. Regis Kanai Resort Riviera Maya. As a key member of our spa team, you will be responsible for delivering exceptional customer service and ensuring that every guest has an unforgettable experience.Job Summary: The successful candidate will have...


  • Quintana Roo, México Accor Hotels A tiempo completo

    Explore a rewarding career as a Room Service Waiter with Accor Hotels!About UsWe are more than just a hospitality leader - we welcome you for who you are. At Accor, you'll discover a world of opportunities to grow and learn every day, where work brings purpose to your life.Your RoleAs a Room Service Waiter, your key responsibilities will be to deliver...