Cloud Service Operations Manager
hace 1 semana
Infor is seeking a highly skilled Cloud Service Operations Manager to join our team in Mexico City. As a key member of our Infor Managed Services (IMS) division, you will be responsible for managing IMS agreements and ensuring seamless service delivery to our customers.
Key Responsibilities- Act as a primary point of contact between customers, partners, and Infor departments.
- Schedule, facilitate, and monitor operational activities related to IMS contracts.
- Monitor project implementation and provide comprehensive updates on overall support and/or implementation progress, issues, key milestones, and risks within Infor.
- Escalate critical issues to prevent any service degradation.
- Schedule and participate in project steering committee meetings for operational delivery updates.
- Ensure a smooth transition from implementation to go-live to stable operations and continuation of relationship Infor Services.
- Provide feedback to Infor consulting teams, partners, and cloud operations to ensure continuous improvement.
- ERP experience with SaaS/Cloud solutions.
- Prior customer management skills.
- Written/verbal English communication and presentation skills working in a consulting environment.
- Experience working in a matrixed environment.
- ITIL Certification.
- Familiarity with implementation and support experience in ERP and/or SaaS.
- Experience working with key technology partners and vendors.
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Network Operations Manager
hace 4 días
Xico, México Alcon A tiempo completoJob SummaryAlcon is seeking a highly skilled Network Operations Manager to oversee the operational delivery of Cloud, Network, Voice, and Data Center services. This role requires strong leadership and technical expertise to ensure round-the-clock support and maintain service stability.Key ResponsibilitiesLead and maintain the operational delivery for Cloud,...
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Cloud Operations Manager, AWS Managed Services
hace 2 días
Xico, México Amazon A tiempo completo{"title": "Cloud Operations Manager, AWS Managed Services", "content": "About the RoleAs a Cloud Operations Manager on the AWS Managed Services team, you will be responsible for providing leadership and management needs to our operations engineers. You will work hand-in-hand with senior stakeholders on opportunities to improve our operational practices and...
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Cloud Operations Specialist
hace 1 semana
Xico, México Carrier A tiempo completo**Job Summary**:We are seeking a highly motivated and experienced Cloud Operations Consultant to join our team at Carrier. As a Cloud Operations Consultant, you will play a key role in helping us drive innovation and excellence in our cloud infrastructure and services.**Key Responsibilities**:Help define and implement cloud hosting strategies and solutions...
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Service Delivery Manager
hace 7 días
Xico, México Connectingology A tiempo completo**Job Summary**Connectingology is seeking a highly skilled Service Delivery Manager - Operations to lead our First and Second Line Teams in delivering exceptional service to our clients. As a key member of our Service Operations team, you will be responsible for ensuring that our services are delivered to the highest standards, while also driving process...
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Technical Operations Manager, Cloud Services
hace 5 días
Xico, México Amazon A tiempo completoAbout the RoleAs a Support Engineering Operations Manager at Amazon, you will be responsible for leading a team of operations engineers and working closely with senior stakeholders to improve operational practices. You will also work across customer organizations and multiple AWS teams to ensure customers receive exceptional service.Key...
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Senior Cloud Operations Engineer
hace 1 semana
Xico, México Thomson Reuters A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Cloud Operations Engineer to join our team at Thomson Reuters. As a key member of our Cloud Operations team, you will be responsible for ensuring the stability, scalability, and supportability of our cloud-based applications and infrastructure.Key ResponsibilitiesCollaborate with cross-functional teams to...
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IT Operations Manager
hace 7 días
Xico, México Gravity It Resources A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Senior Manager of IT Operations to lead our IT operations team at Gravity IT Resources.The ideal candidate will ensure that our IT infrastructure is reliable, secure, efficient, and aligned with our business objectives.Key ResponsibilitiesLead and manage the IT operations team across a diverse...
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Cloud Operations Specialist
hace 2 días
Xico, México Thomson Reuters A tiempo completoAbout the RoleThomson Reuters is seeking a skilled Cloud Operations Specialist to join our dynamic Cloud Operations Team. As a key member of our team, you will be responsible for creating and managing cloud infrastructure in AWS or Azure using both console and IaC (Infrastructure as Code) methodologies.Key ResponsibilitiesCreate and manage cloud...
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Technical Service Operations Manager
hace 1 día
Xico, México Humaniq Headhunters A tiempo completo**Job Summary**Humaniq Headhunters is seeking a highly skilled Technical Service Operations Manager to join our team. As a key member of our organization, you will be responsible for providing financial data, reports, and KPIs to enable the Head of Service AMN to steer the technical customer service department of AMN (US, MX, CA).**Key...
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Customer Service Operations Manager
hace 1 semana
Xico, México '47 A tiempo completoAbout the RoleThis is a full-time hybrid position for a Customer Service Operations Manager. The Customer Service Operations Manager will be responsible for creating an exceptional experience for our customers, focusing on accurately and efficiently processing all orders, new customer setup, and order management from start to finish. The role will involve...
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Operations Manager Senior
hace 1 semana
Xico, México Recruiters And Hr Advisors Latam A tiempo completoJob SummaryWe are seeking a highly experienced and skilled Senior Operations Manager to join our team at Recruiters and HR Advisors LATAM. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our luxury boutique hotel.Key ResponsibilitiesManage and supervise the hotel's operations, including front...
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Operations Manager
hace 2 días
Xico, México Job Fit A tiempo completo{"title": "Operations Manager", "subtitle": "Lead Daily Operations and Ensure Guest Satisfaction", "content": "Lumina Stays is seeking an experienced and motivated Operations Manager to oversee daily operations and ensure all tasks run smoothly and efficiently. This is a full-time position, reporting directly to the Operations Director.**Key...
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Operations Manager
hace 1 semana
Xico, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Operations Manager to join our team at Marriott International, Inc. The successful candidate will be responsible for overseeing the day-to-day operations of our food service department, ensuring that all aspects of the business are running smoothly and efficiently.Key ResponsibilitiesLeading...
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Forecast Operations Manager, Google Cloud
hace 5 días
Xico, México Google Inc. A tiempo completoAbout the Role:As a Forecast Operations Manager at Google Inc., you will play a pivotal role within the Google Cloud Strategy and Operations team, responsible for managing the forecast operations that inform critical business decisions and foster alignment across key stakeholders. You will require a combination of technical acumen, business understanding,...
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Assistant Service Manager
hace 1 semana
Xico, México Emergencymd A tiempo completoJob SummaryWe are seeking an experienced Service Department Manager to join our team at Emergencymd. As an Assistant Service Manager, you will be responsible for assisting the Service Manager in the day-to-day operations of the service department, including preparing and meeting the department's annual budget, reviewing department budget daily, analyzing...
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Customer Service Operations Manager
hace 1 semana
Xico, México Aig A tiempo completo**Job Summary**We are seeking a highly skilled Customer Service Operations Manager to join our team at AIG. As a key member of our operations team, you will be responsible for overseeing the external sales operations, ensuring compliance with established KPIs.**Key Responsibilities**• Monitor and ensure that sales operations are following established...
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Software & Cloud Operations Director
hace 1 semana
Xico, México Softwareone A tiempo completoJob Function: Software & Cloud Marketplace DeliveryThe Role:We are seeking a highly skilled and experienced professional to join our team as a Software & Cloud Operations Director. This role will be responsible for leading the Shared Services team, which is a key services delivery team within the Global Software and Cloud department.Scope: Full-time |...
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Digital Customer Engagement Manager
hace 1 día
Xico, México Sap Se A tiempo completoAbout the TeamThe SAP Enterprise Cloud Services organization is a business unit responsible for providing cloud-hosted infrastructure and application management services to SAP customers worldwide in a 24x7 operations model. Our portfolio of private cloud solutions transforms SAP products into a solution-as-a-service on customers' preferred infrastructure,...
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Cloud Transformation Manager
hace 1 semana
Xico, México Amazon Web Services Mexico S. De R.L. De C.V. A tiempo completoAbout the RoleWe are seeking a highly skilled Cloud Transformation Manager to join our Amazon Web Services Mexico S. De R.L. De C.V. team. As a Cloud Transformation Manager, you will play a key role in driving cloud adoption and delivering transformational outcomes for our customers.Key ResponsibilitiesPartner with customer leaders and their engineering...
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Software & Cloud Operations Director
hace 1 semana
Xico, México Softwareone A tiempo completoJob Function: Software & Cloud Marketplace DeliveryThe Role:We are seeking a highly skilled and experienced professional to join our team as a Software & Cloud Operations Director. This role will be responsible for leading the Shared Services team, which is a key services delivery team within the Global Software and Cloud department.Scope: Full-time |...