Senior Customer Trust Security Specialist
hace 2 semanas
In this exciting opportunity, you will play a pivotal role in supporting customer inquiries related to Thomson Reuters' Information Security posture.
- Coordinate and respond to customer inquiries, ensuring timely and accurate communication.
- Develop and maintain a comprehensive understanding of Thomson Reuters' security programs and best practices for primary product offerings.
- Contribute to the development and maintenance of standardized responses and written security collateral.
- Collaborate with internal and external stakeholders to provide complete and accurate information to customers.
- Support the automation tools already in use and identify opportunities to enhance their utilization for research and population of relevant information.
- Meet with customers to support virtual on-site audits and respond to enterprise and product-level questions.
You're an ideal fit for this role if your background includes:
- Bachelor's degree.
- Fluent English is a must.
- The ideal candidate will possess the right demeanor, skill set, and experience to operate in the fast-paced and dynamic world of information security and risk management.
- Leverage cybersecurity expertise to respond to third-party security inquiries from customers, analyzing the inquiry, applying security information, and working with technology and security stakeholders.
- Deliver responses and services consistently and accurately.
- Collaborate with domain experts, peers, and partners across the Thomson Reuters enterprise.
- Partner with stakeholders and team members to collect and track process data to improve customer experience with Thomson Reuters.
- Predictive intelligence skills along with industry knowledge are also preferred in handling everything like change assessments every quarter at Thomson Reuters.
You'll enjoy a range of benefits, including:
- A competitive salary of approximately $85,000 per annum, commensurate with experience.
- A hybrid work model that balances flexibility with collaboration.
- A culture of equality, diversity, and inclusion.
- Comprehensive benefit plans, including health insurance, retirement savings, and paid time off.
- Opportunities for professional growth and development through training and mentorship.
If you're passionate about information security and customer satisfaction, we encourage you to apply. Please submit your updated resume in English for consideration.
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