Support Specialist
hace 5 días
Job Overview
We are seeking a highly skilled Support Specialist to join our team at Conexionhr. As a Support Specialist, you will play a critical role in ensuring the stability and reliability of our systems.
Key Responsibilities
- Design and implement internal administrative tools to streamline system operations
- Investigate and resolve complex issue reproducing scenarios to improve system resiliency
- Develop and maintain test cases to ensure the quality of our products
- Collaborate with the engineering team to identify and fix bugs during internal testing
- Work with the customer support team to troubleshoot and resolve customer issues
- Stay up-to-date on the latest bug-fixing techniques and best practices
Requirements
- Upper-intermediate to fluent speaking and writing English
- 2+ years of full-time hands-on Software Engineering experience
- 1+ years of full-time hands-on experience with JavaScript frameworks (e.g. React, Angular, Vue)
- 2+ years of full-time hands-on API backend experience
- 2+ years of full-time hands-on SQL experience
- 1+ years of full-time hands-on unit testing experience
- Experience working in startups
- Strong proactive communication skills
- Strong debugging skills
- Excellent problem-solving and analytical skills
Preferred Qualifications
- Java experience
- Code complexity and big O notation
- Experience with test-driven development
- Developing with failure scenarios in mind, with race conditions and process termination during mid-processing
- Bachelor's degree in Computer Science or equivalent demonstrated ability
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