Experience Ambassador for Lifestyle Hospitality
hace 1 semana
Welcome to an exciting opportunity at Selina, a rapidly expanding lifestyle hospitality brand. As an Experience Ambassador, you will play a pivotal role in delivering exceptional experiences for our guests, neighbors, and staff.
**About the Role**: We are seeking a highly motivated individual with a passion for hospitality and customer service. Your primary responsibility will be to ensure that every guest feels welcome and valued throughout their stay. This includes providing personalized assistance, resolving issues promptly, and exceeding expectations whenever possible.
**Key Responsibilities:**
- Ensure seamless music delivery according to established guidelines;
- Coordinate and promote events in the playground area;
- Manage the content and experience of all Selina products at the location;
- Promote a positive environment for guests, neighbors, and staff;
- Host and supervise influencers;
- Decorate the F&B area with approved materials;
- Act as a 'caretaker' for our guests;
- Analyze feedback from guests;
- Solve guest-related issues;
- Support the General Manager by overseeing staff;
- Monitor the location's Brand Index;
- Identify Explore product offerings for the location;
- Advise management and staff on Brand guidelines.
**What You'll Get:**
- Free accommodation during your internship;
- 2 meals/day at Locations;
- 3 Free Days Accommodation (Dorms) in any Selina;
- Full free access to CoWork spaces, culture, and wellness activities;
- Your birthday is time off;
- Cultural events and Wellness activities at Locations;
- Voluntary Activities - Selina Gives Back;
- Training Sessions 24/7;
- No Dress Code & Pet Friendly;
- Selina Experience:
- 30% OFF Accommodation (Rest of the Internship);
- 25% OFF Friends and Family;
- 20% OFF F&B and Retail;
**Requirements:**
- Currently enrolled in the university;
- Able to provide a university letter confirming the internship period;
- Ready to learn and have fun, but most importantly, immerse yourself in a new definition of Hospitality.
This is an excellent opportunity to gain incredible experience, learn constantly, and have fun while doing it. With a competitive salary estimated at $35,000-$45,000 per year, depending on location, this is an ideal position for anyone looking to start their career in hospitality.
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