Senior ServiceNow Developer

hace 2 semanas


Ciudad de México, Ciudad de México Optimal Growth Technologies A tiempo completo
Job Summary

We are seeking a highly skilled Senior ServiceNow Developer to join our team at Optimal Growth Technologies. As a key member of our IT department, you will be responsible for designing, developing, and implementing ServiceNow solutions that meet the needs of our business.

Key Responsibilities
  • ServiceNow Development
    • Develop and customize ServiceNow applications and modules to meet business requirements.
    • Design and implement ServiceNow workflows, business rules, and scripts to automate processes and enhance functionality.
  • Integration and Automation
    • Create and maintain ServiceNow integrations with external systems using REST, SOAP, and other APIs.
    • Develop and maintain ServiceNow automation scripts for routine administrative tasks.
  • Collaboration and Support
    • Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.
    • Provide technical support and troubleshooting for ServiceNow-related issues, resolving them in a timely and effective manner.
    • Conduct regular code reviews and provide feedback to ensure adherence to standards and best practices.
  • Project Management
    • Participate in the planning and execution of ServiceNow projects, including scoping, development, testing, and deployment.
    • Lead initiatives to enhance user adoption and effective utilization of ServiceNow tools.
  • Compliance and Risk Management
    • Ensure compliance with industry standards and regulatory requirements for ServiceNow services.
    • Identify and mitigate risks associated with ServiceNow implementations and customizations.
Requirements
  • Strong experience with ServiceNow development and customization.
  • Excellent understanding of ServiceNow workflows, business rules, and scripting.
  • Ability to design and implement ServiceNow integrations with external systems.
  • Strong collaboration and communication skills.
  • Ability to provide technical support and troubleshooting for ServiceNow-related issues.
  • Experience with project management and risk management.
Preferred Qualifications
  • ServiceNow certifications (e.g. ServiceNow Developer, ServiceNow Administrator).
  • Experience with Agile development methodologies.
  • Knowledge of industry standards and regulatory requirements for ServiceNow services.


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