Multilingual Customer Service Associate

hace 1 semana


Tijuana, Baja California, México Nice2Chat A tiempo completo
Customer Service Representative

We're seeking a professional and organized individual to provide exceptional customer service to our users. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a team environment.

About the Role

This is a full-time position working on-site from 9:30 am to 6:30 pm, Monday to Friday. As a Customer Service Representative, you will be responsible for:

  • Providing timely and effective responses to customer inquiries regarding our food delivery platform
  • Assisting with delivery updates and resolving issues efficiently
Requirements

To be successful in this role, you will need:

  • Professional experience in a technology service or support role, preferably with a minimum of 1 year in a technical sales and service environment
  • Excellent communication and interpersonal skills, with a pleasant and friendly demeanor
  • Good work ethic, punctuality, and a positive personality
  • Able to adapt quickly, improve processes, retain knowledge, and follow instructions
  • Organized, meticulous, and consistent, with a focus on delivering high-quality results
Benefits

We offer a competitive salary of $40,800 per annum, commensurate with your level of experience. Additionally, you will receive:

  • Relocation assistance, if necessary
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
Location

The successful candidate will be required to commute/relocate to Tijuana, B.C., Mexico.



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