Ejecutivo De Ecommerce Y Customer Service

hace 3 semanas


Guadalajara, Jalisco, México Talink A tiempo completo

**Requisitos Fundamentales**

La persona seleccionada deberá tener experiencia en la creación de estrategias de ventas y contenido para redes sociales, así como conocimientos en compras en línea.

**Habilidades Esenciales**

La persona seleccionada deberá tener tolerancia a la frustración y capacidad de trabajar bajo presión, así como conocimientos en procesos de ventas y comportamiento del cliente.

**Actividades Principales**

La persona seleccionada deberá generar ventas en marketplaces, teléfono y WhatsApp, guiar al cliente en sus compras en línea, seguir el seguimiento de pedidos, cambios y devoluciones, incidencias y resolución de reclamos.

**Objetivos**

La persona seleccionada deberá captar nuevos clientes, atender post-venta para fidelizar clientes y enviar información masiva de promociones y nuevos lanzamientos.

**Experiencia Requerida**

La persona seleccionada deberá tener al menos 2 años de experiencia en ventas con enfoque en servicio al cliente, fuertes habilidades analíticas y de resolución de problemas, enfoque en el logro de resultados y excelente ortografía y redacción, así como altas habilidades de comunicación oral y escrita.


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