Customer Service Analyst

hace 5 meses

Miguel Hidalgo, México PepsiCo A tiempo completo
Overview

We Are PepsiCo 

Join PepsiCo and Dare for Better We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. 

Being part of PepsiCo means being part of one of the largest food and beverage companies in the world, with our iconic brands consumed more than a billion times a day in more than 200 countries.

Our product portfolio, which includes 22 of the world's most iconic brands, such as Sabritas, Gamesa, Quaker, Pepsi, Gatorade and Sonrics, has been a part of Mexican homes for more than 116 years. 

A career at PepsiCo means working in a culture where all people are welcome. Here, you can dare to be you. No matter who you are, where you're from, or who you love, you can always influence the people around you and make a positive impact in the world. 

Know more: PepsiCoJobs

Join PepsiCo, dare for better.

Responsibilities

The Opportunity

The Customer Service Analyst is responsible for ensuring day to day order processing for Argentina, driving gold standard customer service and maintaining site performance metrics through the use of standard processes, best practices and standard reports. The person will be expected to partner with other Analysts in Global Business Services as well as with site and region Leadership.

Your Impact 

As Customer Service Analyst your functions would consist of:

Ensures day to day order processing for Agentina including but not limited to order confirmation, reporting, and decision making supporting activities, day to day operations & follow up. Provides stock check validation in order to create deliveries in system. Synchronize the supply network - Define, implement, monitor and achieve continuous improvement of the "Order to Cash" process, to ensure the level of service and the correct level of supply at the point of sale Backfill other Order Manament Analysts on vacations Qualifications

¿Who Are We Looking For? 

Working knowledge of order processing and order life-cycle. Proficient in Microsoft Excel English intermediate

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements.

What can you expect from us:

Opportunities to learn and develop every day through a wide range of programs.  Internal digital platforms that promote self-learning.  Development programs according to Leadership skills.  Specialized training according to the role.  Learning experiences with internal and external providers.  We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.  Financial wellness programs that will help you reach your goals in all stages of life.  A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle. And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.

  • Customer Service Analyst

    hace 6 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • Customer Service Analyst

    hace 5 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • Customer Service Data Analyst

    hace 5 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the world,...

  • Business Analyst

    hace 3 semanas

    Hidalgo, México Colgate-Palmolive A tiempo completo

    About this roleWe are seeking a highly skilled Business Analyst to join our team at Colgate-Palmolive. As a Business Analyst, you will be responsible for delivering exceptional customer service to our customers and suppliers. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Key...

  • Sales Customer Service Analyst

    hace 5 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER ®...

  • Customer Service Operations Specialist

    hace 4 semanas

    Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo

    OverviewWe are PepsiCo, a leading food and beverage company with a rich history and a commitment to innovation. Our mission is to be the perfect place for curious people, thinkers, and change agents to work together to make the world a better place.As a Customer Service Analyst, you will play a critical role in ensuring day-to-day order processing for...

  • Customer Service Representative

    hace 1 mes

    Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo

    OverviewPepsiCo is a leading food and beverage company that is committed to making a positive impact on the world. We are a diverse and inclusive organization that values our employees and provides opportunities for growth and development.As a Contact Center Operator at PepsiCo, you will play a critical role in providing exceptional customer service to our...

  • Pfna Customer Service Analyst

    hace 3 semanas

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** *** Join PepsiCo and Dare for Better! We are the perfect place for curious people, thinkers and change agents. From leadership to front lines, we're excited about the future and working together to make the world a better place. Being part of PepsiCo means being part of one of the largest food and beverage companies in the...

  • Customer Service Representative

    hace 6 meses

    Miguel Hidalgo, México Human Access A tiempo completo

    ¡¡We are looking for a Customer Service Representative!! Vacancy to work 100% face-to-face in Mexico City, Miguel Hidalgo (Por el Hospital Español). A video surveillance company is looking for a seasoned, hardworking, smart and organized Sales Customer Service. Objective: Achieve customer satisfaction with the best level of service in its class and...

  • Customer Service Representative

    hace 3 días

    Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo

    OverviewAt PepsiCo, we're excited about the future and working together to make the world a better place. Our iconic brands are consumed more than a billion times a day in over 200 countries worldwide. We're looking for a skilled Customer Service Representative to join our team and drive gold standard customer service and site performance metrics through the...

  • Customer Service Representative

    hace 3 semanas

    Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo

    Customer Service RepresentativeAt PepsiCo, we're looking for a skilled Customer Service Representative to join our team. As a Contact Center Operator, you will be responsible for providing outstanding customer service to customers and employees in the California, Mountain, and Midwest Market Units.Your Key ResponsibilitiesAnswer and provide outstanding...

  • Customer Service

    hace 5 meses

    Miguel Hidalgo, México GIGINER A tiempo completo

    Empresa ubicada en Ciudad de México, solicita **CUSTOMER SERVICE** **Requisitos**: - Sexo indistinto. - Mínimo 3 años de experiência en el área. Educación: Técnico superior terminado (Deseable) **Requisitos**: Experiência en sistema SAP Bussines One Carrera Económico Administrativo ( mínimo TSU) Vivir de preferencia en Zona Cercana a...

  • Customer Service Specialist

    hace 6 meses

    Miguel Hidalgo, México Nex A tiempo completo

    **Vacante para la empresa Nex en Miguel Hidalgo, Ciudad de México**: **Customer service specialist**: Customer Service Specialist FUNCIONES: - Dar seguimiento a todos los requisitos operativos pre y post-venta (clientes internos y externos). - Procesar notas de crédito y de cargo de clientes. - Mantener actualizada el Master del Clientes, así como...

  • Customer Service Process Specialist

    hace 2 semanas

    Miguel Hidalgo, Ciudad de México PepsiCo A tiempo completo

    OverviewWe are PepsiCo, a leading global food and beverage company with a rich history and a commitment to delivering exceptional customer experiences.As a Customer Service Analyst, you will play a critical role in ensuring the success of our order management processes and driving gold standard customer service across Argentina.Your key responsibilities will...

  • Customer Service Marítimo

    hace 5 meses

    Miguel Hidalgo, México TIE A tiempo completo

    **Vacante para la empresa TIE en Miguel Hidalgo, Ciudad de México**: Empresa de Logística Internacional está en búsqueda de Customer Service con Inglés avanzado - Licenciatura en Relaciones/Negocios Internacionales o a fin - Experiência de 1 año como Customer Service impo/expo marítima. - Inglés avanzado escrito y hablado. - Capacidad de resolución...

  • Customer Service

    hace 6 meses

    Miguel Hidalgo, México Giginer A tiempo completo

    **Vacante para la empresa Giginer en Miguel Hidalgo, Ciudad de México**: Empresa dedicada a la venta de productos promocionales, ubicada en Ciudad de México, solicita**CUSTOMER SERVICE** **Requisitos**: - Sexo indistinto. - Mínimo 3 años de experiência en el área. Educación: Técnico superior terminado (Deseable) **Requisitos**: Experiência en...

  • Customer Service

    hace 2 meses

    Miguel Hidalgo, México Idoneus Talent A tiempo completo

    **Vacante para la empresa Idoneus Talent en Miguel Hidalgo, Ciudad de México**: **Si eres recién egresado en mercadotecnia, administración de empresas, relaciones comerciales o afín y tienes 1 año de experiência en atención al cliente y quieres empezar tu carrera profesional, está vacante es para ti.** Estamos buscando un colaborador para** customer...

  • Credit Portfolio Analyst

    hace 3 semanas

    Miguel Hidalgo, Ciudad de México Colgate-Palmolive A tiempo completo

    **About the Role:**The Credit & Collections Analyst will focus on customer account collections for past due amounts, ensuring timely payment and optimizing cash flow.Responsibilities:Obtain an overview of customer account balances.Generate past due notices to customers.Contact customers for payment and document their response.Escalate collection issues to...

  • Enterprise Service Management Analyst

    hace 5 meses

    Miguel Hidalgo, México PepsiCo A tiempo completo

    Overview: **We Are PepsiCo** PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes **LAY’S ®️, DORITOS ®️, CHEETOS ®️,...

  • Customer Service

    hace 5 meses

    Miguel Hidalgo, México Arova A tiempo completo

    **Vacante para la empresa Arova en Bosques De Las Lomas -Miguel Hidalgo, Ciudad de México**: Importante empresa CUSTOMER SERVICE **Requisitos**: - Excelente trato y atención a clientes. - Escolaridad: Carrera técnica o preparatoria - Experiência comprobable en manejo de computadora, especialmente uso de Excel, word, correo electrónico (outlook) e...