Customer Specialist
hace 2 meses
- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
- We are a global team, united by our desire to connect diverse people with common values for boldr impact.
- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
- Meaningful connections start with AUTHENTICITY
- We do our best work by being CURIOUS
- We grow by remaining DYNAMIC
- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
- At the heart of great partnerships, we’ll always find EMPATHY
We are hiring Sales professionals who are highly organized and effective to drive the future generation of digital technology professionals. If you are an experienced, motivated, and dynamic Admissions Advisor seeking a work environment that feels like family, this is the ideal opportunity for you
WHY DO WE WANT YOUWe are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic, and Authentic.
WHAT WILL YOU DO- Gain a comprehensive understanding of ThriveDX's educational service model to communicate with potential students and identify their needs effectively.
- Provide accurate and relevant information in response to inquiries and address any additional questions.
- Develop strong relationships with the Admissions team and leadership to streamline communication for new student acquisition processes.
- Conduct thorough phone screens with potential students to assess their suitability and fit for the program.
- Share program details and career opportunities with potential students to generate interest and excitement.
- Assist in building brand awareness for ThriveDX.
- Make outbound calls to follow up on web inquiries and warm leads, providing additional information about ThriveDX.
- Demonstrate high motivation and determination to achieve target-driven goals.
- Display resilience and the ability to handle rejection.
- Stay self-motivated to achieve individual and team Key Performance Indicators (KPIs).
- Take ownership of new and diverse tasks to accomplish organizational goals.
- Shift schedules may vary depending on business needs.
- Workdays may include weekends and will vary weekly.
Requirements
WHAT WE’LL LIKE ABOUT YOUYOU ARE…
- Curious and authentic, just like us #beboldr
- An analytical and critical thinker, with an eye for even the most minute of details
- Passionate about client satisfaction.
YOU HAVE…
- 3+ years of experience in a Call Center environment or as an Admissions Advisor in higher education (Preferred)
- 1+ year of experience in Education or a related field (Preferred)
- Proven ability to establish and nurture relationships with warm leads through phone interactions
- Strong phone presence and the ability to create impactful connections telephonically
- Willingness to thrive in a fast-growing, high-tech company
- Effective management of complex initiatives in diverse environments and cultures
- Excellent multitasking skills to prioritize competing deadlines and projects
- Highly motivated and driven to achieve target-driven goals
- Exceptional written and verbal communication skills in English
- Preferred behavioral traits include adaptability, resilience, resourcefulness, enthusiasm, and meticulousness.
Benefits
- Law Benefits
- Private Health Insurance
- Paid Time Off
- Training
- Life insurance
- Mental Health Support
- Learning and Development Programs
-
Customer Support Specialist
hace 7 meses
Merida, México Daytrip A tiempo completoJoin the Daytrip team as a Customer Support Specialist and build on your professional skills, while helping us become a globally recognized travel brand! Our young team of customer-focused, travel and tech enthusiasts is on a mission to create a new approach to traveling, and become a household name for travel needs by creating unforgettable memories for...
-
Telemarketing Specialist
hace 8 meses
Merida, México WorldStrides A tiempo completo**Job Title: Telemarketing Specialist** **Key Responsibilities**: - Perform online research to identify potential new mentors, particularly at schools, and add them to our database. - Gather feedback from mentors, address any concerns or questions they may have, and ensure they feel valued and heard. - Encourage mentors to nominate students into our...
-
Product Category Specialist
hace 6 meses
Merida, México Balfour & co A tiempo completo**ABOUT US**: The Company operates throughout North America with around 5,000 team members. From our start in 1913 to today, the Company has grown and evolved in many ways but the quality of our products and our commitment to our people have been at the highest standards throughout this long history. ***: As a Product Specialist, you will play a crucial...
-
Accounts Receivable Specialist
hace 6 meses
Merida, México Intangibles Talent ® A tiempo completoThe** Accounts Receivable Specialist** is responsible for directly supporting the insurance sales team. The role is critical to freeing up the sales reps time and helping to maximize revenue on projects. They communicate daily with customers, financial institutions, HOAs and sales managers. Contract and financial document review is equally as important, so...
-
Vehicle Readiness Specialist
hace 7 meses
Merida, México Tesla A tiempo completoTesla participates in the E-Verify Program What to Expect - The Vehicle Readiness Specialist is a key contributor to the Tesla experience by preparing vehicles forcustomers, and working with teammates to find opportunities for continous improvement and new ways of vehicle readiness. This position is responsible for the high-quality preparation of customer...
-
Application Sales Support Specialist
hace 6 meses
Merida, México ABB A tiempo completo**Application Sales Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
-
Analyst Customer Support
hace 7 meses
Merida, México Kensium Solutions A tiempo completoOverview Kensium is currently seeking a Analyst -Customer Support to join our Team. You’ll play an integral role in an exciting and fast-paced environment where the sky is truly the limit.. You should be a self-aware, self-starting individual.The right person for this job will pride themselves on taking responsibility for their role. You should be a...
-
Marketing Specialist
hace 1 mes
Merida, México Boldr A tiempo completoA LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...
-
Customer Support Analyst
hace 7 meses
Merida, México Kensium Solutions LLC A tiempo completoKensium is currently seeking a Customer Support Analyst to join our Team. You’ll play an integral role in an exciting and fast-paced environment where the sky is truly the limit. **Responsibilities** - Triage support requests in the appropriate request tracking systems - Jira, Jira Service Manager - Install and configure Kensium software products (POS,...
-
Customer Specialist
hace 2 meses
Merida, México Boldr A tiempo completoA LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across...
-
Customer Specialist
hace 2 meses
Merida, México Boldr A tiempo completoA LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across...
-
Campaign Operations Specialist
hace 6 meses
Merida, México Kwan Technology Inc A tiempo completoKwan is looking for a talented Campaign Operations Specialist to join our client's Revenue Operations team and help drive the growth of our business by helping with campaign operations and our core tech stack. You will work to help scale and mature our marketing automation infrastructure. You will use tools such as Marketo, Salesforce CRM, Outreach,...
-
Documentation Specialist and Office Assistant
hace 8 meses
Merida, México ABB A tiempo completo**Documentation Specialist and Office Assistant**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
-
Customer Specialist
hace 2 meses
Merida, México Boldr A tiempo completoA LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across...
-
Account Specialist
hace 2 meses
Merida, México Boldr A tiempo completoA LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across...
-
Sales Support Specialist
hace 4 meses
Merida, México WorldStrides A tiempo completoJob Description Description The Sales Support Specialist is responsible for supporting the sales team with day-to-day responsibilities, specifically administrative tasks to achieve established internal service-level agreements (SLA). The successful candidate will play a crucial role in supporting our sales operations by handling a variety of...
-
Auxiliar Administrativo
hace 7 meses
Merida, México MTL OPERATIONS A tiempo completoWe want YOU to be a part of our team! MaxTrans Logistics, a GuideOn Group company, combines the power of 19,000+ carriers with over 350 group-owned assets. We’re committed to providing unprecedented efficiency, safety, and stability to everyone who relies on shipping to do business in today’s demanding markets. Our growing company is looking for talent...
-
Technical Support Specialist
hace 7 meses
Merida, México Boldr A tiempo completo**A LITTLE BIT ABOUT Boldr** - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...
-
Confirmation Specialist
hace 6 meses
Merida, México Intangibles Talent ® A tiempo completoIntangibles Talent _is the Nearshoring Agency that helps companies to reach the perfect talent. And we are more than that! Intangibles Talent makes it easy to build a team in another country from 0% to 100%. Under the supervision of the _Confirmation Manager _and/or his or her designee, the incumbent is responsible for directly supporting the marketing and...
-
Technical Support Specialist
hace 7 meses
Merida, México Boldr A tiempo completo**A LITTLE BIT ABOUT Boldr** - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members...