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Strategic Alliance Sales Director

hace 4 meses

Guadalajara, Jalisco, México Broadway Technology A tiempo completo


• Has a wide-range of experiences and advanced technical skills

Business Expertise

• Interprets internal/external business challenges and recommends design solutions or best practices to improve products, processes or services

• Is regularly consulted for subject matter advice within technical specialty

Leadership

• Leads one or more technical projects with moderate resource requirements, risk, and/or complexity
OR

• Provides technical thought leadership, strategy, and advice specific to an area of focus, such as a product line or a defined network or group of applications

• Acts as consultant on business issues

Problem Solving

• Works on complex issues where analysis of situations or data requires an in-depth evaluation. Uses judgement to select evaluation criteria and identify innovative solutions

• Requires interaction with broader range of stakeholders with client and business impact

• Leads sophisticated root cause analysis

Impact

• Impacts the achievement of client, operational, project or service objectives; work is guided by business segment/functional objectives

• Impacts product customization or an aspect of the product roadmap (i.e., release management)

Interpersonal Skills

• Communicates difficult or complex concepts and negotiates with others to adopt a different point of view

• Anticipates potential customer objections and persuades others

• Manages relationships with vendors

• May facilitate aspects of key client engagements

The Global Career Framework is part of Power of 3 that provides insights points to help you understand what good looks like. Finastra Competencies build on our Power of 3 which provide more richness to expectations for all our employees around the values and observable, measurable skills and behaviors that are expected of each of us. Our competencies are aligned to Finastra Values which outline what each and every Finastra employee is expected to embody, exhibit and model in their interactions and the competencies help build this out more and provides the bases for how we can continue to evolve our role modelling of the Finastra Values.

Individual Contributors Competencies: Customer Focus, Action Oriented, Drives Results, Self Development, Instils Trust, Situational Adaptability, Courage, Being Resilient, Tech Savvy, Cultivates Innovation, Collaborates, Communicates Effectively

People Manager & Leader Competencies: Customer Focus, Action Oriented, Decision Quality, Plans & Aligns, Ensures Accountability, Instils Trust, Situational Adaptability, Strategic Mindset, Collaborates, Builds Effective Teams, Attracts & Develops Talent

Check on InFINity for more information on Finastra Competencies.

  • Job Description
Description:

Be part of a team that is responsible for installing, configuring, maintaining, and supporting all data communications and networking hardware and software for key locations at Finastra to include: on premises and cloud data centers. You will need to be well versed in Cisco gear, Fortinet firewalls, BigIP F5 load balancers, as well as the management tools for those products, and various network monitoring software.

Key Responsibilities:

  • Install, configure, monitor and manage all network and data communications equipment including all hubs, routers/switches, intrusion detection systems, VPN concentrators, load balancers, and firewalls
  • Provide ongoing monitoring of all networks and data communications facilities using approved network management tools and including monitoring access to Telecommunication carriers and managing the connection equipment
  • Perform regular capacity planning to ensure network performance will meet anticipated requirements, monitor capacity, and work with carriers to adjust capacity as needed
  • Responsible for internet access including installing, configuring, maintaining routers and firewalls, configuring routing protocols, and monitoring performance of the same
  • Troubleshoot all network problems; open issues in the Problem and Change Management databases, record resolution; provide tier 2 support; ensure all issues are resolved as per published service levels or escalate as necessary
  • Provide maintenance to equipment as required
  • Maintain all technical configuration documents and review/update processes and procedures and maintain appropriate documentation
  • Provide weekly updates of work activity to the Manager, Client Connections
  • Participate on project teams working with all Infrastructure teams or Network Engineers/Architects; take high level plans developed by engineers/architects and develop a detailed plan broken down by task for implementation
  • Work with internal and external customers to convert requirements into actionable change requests for implementation
  • Occasional On call 24 duties; on occasion will have to be at the office outside of normal working hours; occasional travel may be necessary
  • Develop and keep current a personal professional education plan with the assistance of your supervisor/manager
Technical Skills
  • Functional knowledge of networking and data communication fundamentals including Ethernet, IPSEC VPN, and routing protocols (TCP/IP, Routing Protocols, etc)
  • Functional knowledge of internetworking standards
  • Functional knowledge of network management/monitoring tools like FortiManager, NetBrain, SolarWinds, etc.
  • Knowledge of the OSI protocol model
  • Function hands on experience of Cloud networking principals in Azure
Competencies
  • University degree or college diploma in computer studies or equivalent experience
  • Cisco certification a bonus
  • 4+ years hands on experience
  • Functional planning ability
  • Functional problem solving/troubleshooting abilities
  • Technical oral and written communication skills
  • Functional customer relations skills
  • Functional organizational skills
  • Functional interpersonal relations
  • Ability to work well in a project team environment
  • Either NetBrain or Python/Java/scripting skillsets a plus
  • Adaptability / flexibility
  • Knowledge of Microsoft Office products
  • Results oriented