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In-house Service Agent
hace 3 meses
Realizar una variedad de tareas de servicio al cliente y administrativas internas para apoyar un proceso de despacho eficiente; responde a las necesidades de un cliente en relación con el papeleo de despacho, el seguimiento de los envíos, la identificación de problemas y la resolución a través de la información disponible o la transferencia a la fuente; y requiere una interfaz directa e indirecta con el cliente.
El personal de la empresa se encarga de la gestión de la información de los clientes, garantiza que la información de los clientes se documente adecuadamente y se introduzca en el sistema de forma oportuna.
Escribe o prepara de otro modo diversos informes de operaciones y de clientes.Generar y documentar las guías de importación a través de sistema empresarial con la finalidad de llevar el seguimiento necesario a partir de las solicitudes hasta la entrega final del envío.
Licenciatura en Relaciones Internacionales /Comercio Internacional. Experiência previa en oficina o atención al cliente en un entorno de servicios. Se requieren conocimientos generales de oficina, archivo y programas informáticos. -Buenas habilidades de comunicación y relaciones humanas. Voz clara y articulada.- Capacidad para establecer prioridades.
- Disponibilidad de tiempo (Tiempo completo)
- Dominio del idioma Inglés (Hablado y escrito)
- Proactivo
FedEx is widely acknowledged as a world-class company.
We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world's most admired and respected companies.
FedEx is consistently named among the World's most valuable and admired brands.Some of our recent awards include:
2020 Fortune's World Most Admired Companies (14th)
2019 Fortune's Best Places to Work (15th)
2019 Forbes's One of the "Best Employers for Diversity"
2020 FedEx LAC included in the GPTW's Best Workplaces in Latin America Ranking (24th)
2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
