Empleos actuales relacionados con Clerk Customer Support - Ciudad de México, Ciudad de México - Global Payments

  • Accounting Clerk

    hace 9 horas

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a detail-oriented and organized Accounting Clerk to join our team at Marriott International, Inc. As an Accounting Clerk, you will be responsible for ensuring the accuracy and integrity of financial records and data.Key ResponsibilitiesVerify and reconcile financial transactions and statementsClassify, code, and summarize numerical...

  • Bilingual Rig Clerk

    hace 3 semanas

    Ciudad de México, Ciudad de México Petroleum Co-Ordinators Inc A tiempo completo

    Responsible for all Rig Clerk duties in support of a Well-intervention project. Daily reports for equipment, boats, flights, etc. Must be able to speak fluent Spanish and English to enable coordination amongst all.

  • Customer Support Specialist

    hace 9 horas

    Ciudad de México, Ciudad de México Specright Inc. A tiempo completo

    Job Title: Customer Support Associate**About the Role:**We are seeking a highly motivated and detail-oriented Customer Support Associate to join our Customer Success team at Specright Inc. As a Customer Support Associate, you will play a critical role in providing exceptional customer service, troubleshooting technical issues, and configuring our cloud-based...

  • Customer Support Supervisor

    hace 9 horas

    Ciudad de México, Ciudad de México Samsara A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Customer Support Supervisor to join our team at Samsara. As a key member of our operations team, you will be responsible for leading and managing a team of customer support specialists, ensuring that our customers receive exceptional service and support.The ideal candidate will have a strong...

  • Accounting Clerk

    hace 9 horas

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    **Job Summary**We are seeking a highly organized and detail-oriented Accounting Clerk to join our team at Marriott International, Inc. As an Accounting Clerk, you will play a critical role in ensuring the accuracy and integrity of our financial records.**Key Responsibilities:**Verify and reconcile financial transactions to ensure accuracy and...

  • Customer Support Specialist

    hace 12 horas

    Ciudad de México, Ciudad de México Trykeep A tiempo completo

    About the Role:We are seeking a highly skilled Customer Support Specialist to join our team at Trykeep. As a key member of our customer service team, you will play a crucial role in ensuring our customers receive the highest level of support and satisfaction.Your primary responsibilities will include:Responding to customer inquiries in a timely and effective...

  • Customer Support Specialist

    hace 10 horas

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    About the RoleThis is a unique opportunity to join Thomson Reuters as a Customer Support Representative, where you will be responsible for providing exceptional customer service and technical support to our clients. As a key member of our team, you will be the primary point of contact for troubleshooting, diagnosis, and escalation of customer support queries...

  • Accounting Clerk

    hace 9 horas

    Ciudad de México, Ciudad de México DB Schenker Arkas Nakliyat ve Ticaret A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented Accounting Clerk to join our team at DB Schenker Arkas Nakliyat ve Ticaret. As an Accounting Clerk, you will be responsible for ensuring the accuracy and timeliness of financial transactions, as well as providing support to senior accountants in the preparation of financial statements.Key...

  • Customer Support Specialist

    hace 9 horas

    Ciudad de México, Ciudad de México De-Cix Management Gmbh A tiempo completo

    Job SummaryWe are seeking a highly motivated and experienced Customer Support Specialist to join our team at De-Cix Management Gmbh. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Process new customer connections and...

  • Customer Support Specialist

    hace 9 horas

    Ciudad de México, Ciudad de México FreshBooks A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our award-winning Support team at FreshBooks. As a Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving their technical issues, and ensuring their satisfaction with our cloud-based accounting software.Key...

  • Customer Support Specialist

    hace 10 horas

    Ciudad de México, Ciudad de México Upfluence A tiempo completo

    About UpfluenceUpfluence is a leading provider of influencer marketing solutions, dedicated to empowering brands and agencies to tell their stories and execute comprehensive campaigns. Our platform allows for seamless collaboration with millions of social media creators, driving growth and expansion for our clients.We are seeking a solution-focused...

  • Customer Support Manager

    hace 10 horas

    Ciudad de México, Ciudad de México Samsara A tiempo completo

    About the Role:Samsara is a pioneer in the Connected Operations Cloud, a platform that enables organizations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. As the Customer Support Manager, you will be responsible for building and leading a frontline Customer Support team that provides a world-class...

  • Customer Support Specialist

    hace 12 horas

    Ciudad de México, Ciudad de México MISUMI México A tiempo completo

    About MISUMI MéxicoMISUMI México is a leading provider of mechanical components and engineering services. We are committed to delivering high-quality products and exceptional customer service.Job SummaryWe are seeking a highly motivated and experienced Customer Engineer to join our team. As a Customer Engineer, you will be responsible for providing...

  • Customer Support Team Lead

    hace 11 horas

    Ciudad de México, Ciudad de México VusionGroup A tiempo completo

    About the RoleVusionGroup is a fast-growing retail tech company that's revolutionizing the way retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable. We're looking for a highly skilled and experienced Customer Support Team Lead to join our After-Sales Support team.Key ResponsibilitiesManage and Develop the...

  • Customer Support Team Lead

    hace 11 horas

    Ciudad de México, Ciudad de México VusionGroup A tiempo completo

    About the RoleVusionGroup is a fast-growing retail tech company that's revolutionizing the way retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable. We're looking for a highly skilled and experienced Customer Support Team Lead to join our After-Sales Support team.Key ResponsibilitiesManage and Develop the...

  • Customer Support Application Specialist

    hace 9 horas

    Ciudad de México, Ciudad de México Accuris A tiempo completo

    About AccurisAccuris is a leading provider of engineering solutions and standards content. With a rich history spanning over 60 years, the company has established itself as a trusted partner for organizations seeking to accelerate innovation and improve their engineering workflows.Job SummaryWe are seeking a highly skilled Customer Support Application...

  • Bilingual Customer Support Specialist

    hace 9 horas

    Ciudad de México, Ciudad de México Localizationacademy A tiempo completo

    About UsLocalization Academy is a leading provider of localization services, and we are seeking a highly skilled and bilingual customer support specialist to join our team.Job SummaryWe are looking for a customer support agent who is fluent in Vietnamese and English to provide exceptional support to our clients via email and live-chat channels. The ideal...

  • Customer Support Specialist

    hace 10 horas

    Ciudad de México, Ciudad de México Jove A tiempo completo

    About the RoleWe are seeking an experienced Customer Support Engineer to join our team at JoVE. As a rapidly growing company, we are looking for talented individuals to assist our customers with our products and guide them through any technical issues they may encounter.Key ResponsibilitiesManage large volumes of incoming customer inquiries and technical...

  • Customer Support Representative

    hace 10 horas

    Ciudad de México, Ciudad de México Believe A tiempo completo

    Job SummaryBelieve is seeking a highly skilled and experienced Customer Support Specialist to join our team. As an Artist Support Specialist, you will work directly with our artists to help them distribute their music online, answer their questions, and resolve any issues they have about our service.Key ResponsibilitiesProvide exceptional customer service to...

  • Accounting Clerk

    hace 9 horas

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented Accounting Clerk to join our team at Marriott International, Inc. As an Accounting Clerk, you will be responsible for ensuring the accuracy and integrity of financial data, maintaining accurate records, and providing exceptional support to our finance team.Key ResponsibilitiesVerify and...

Clerk Customer Support

hace 2 meses

Ciudad de México, Ciudad de México Global Payments A tiempo completo

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas. Maintain detailed and current knowledge of the company's/assigned client's products and services. Analyze customer service needs for communication to service and technical departments, when applicable. Requires ability to navigate a computerized data entry system or other relevant applications.

What Part Will You Play?
  • Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses by utilizing basic user friendly Graphic User Interface (GUI) screens for client systems and established documentation and processes. Enters required data into client provided systems and databases. Determines basic reasons for customer issues using a client provided decision tree and escalates or refers unresolved customer grievances and requests to more experienced Customer Service Representatives or designated departments for further investigation and resolution.
  • Begins to build base knowledge and familiarization of products, policies, and procedures for a limited number of clients and an understanding of association guidelines and compliance by frequently referring to online manuals and specific client training required to resolve card holder inquiries.
What Are We Looking For in This Role?

Minimum Qualifications

  • High School Diploma or Equivalent
  • Typically No Relevant Experience Required

Preferred Qualifications

  • None Identified
What Are Our Desired Skills and Capabilities?
  • Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
  • Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
  • Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact ****