Head of Operations

hace 3 meses


Ciudad de México CDMX Santander A tiempo completo

Head of Operations

Country: Mexico

Generar estrategias que permitan garantizar el cumplimiento de las necesidades de la operación mediante la optimización, desarrollo e implementación de procesos y servicios, con una adecuada gestión de recursos con los más altos estándares de calidad y estricto apego a la normatividad con la finalidad de satisfacer a los clientes. Asegurar que el servicio brindado en la operación sea óptimo, a través de la implementación y gestión del cumplimiento de procesos y controles asociados al ciclo de vida del producto, implementando estrategias y ejecutando el presupuesto de operaciones con la finalidad de lograr la satisfacción de los clientes y su permanencia. Gestionar y controlar el cumplimiento de los níveles de servicio acordados en los SLA’s a través de la definición e implementación de estrategias operativas siempre alineadas a los requerimientos del negocio local y global, tomando de decisiones y manejando los equipos de trabajo con la finalidad de garantizar la calidad del servicio y dar cumplimiento a las políticas y normatividad vigente. Garantizar el cumplimiento de los objetivos presupuestarios de costes así como los indicadores operativos establecidos por Global a través del análisis de tendencias y registros para en caso de encontrar alguna posible desviación poder dar solución de forma inmediata.



  • Ciudad de México Citi A tiempo completo

    **Description** The Head of Fraud Detection Operations is responsible for ensuring the monitoring of transactions by products and channels and the fraud processes are performed in compliance with regulatory requirements, Citi Fraud Policies and standards, interbank (domestic) agreements and internal local procedures, also to determine and establish...


  • Ciudad de México, CDMX Dresden Partners A tiempo completo

    **Descripción**: At Dresden Partners, we are looking for talented individuals like you to join us as a** Head of Design Operations.** We are a consulting firm specializing in recruitment, selection, and personnel management at both national and international levels. We act as a bridge to connect top talent with leading global companies across Mexico,...


  • Ciudad de México Uber A tiempo completo

    **About the Team**: The People Operations team is responsible for building and scaling the operations infrastructure, upon which Uber's employee experience and people processes can scale. We care deeply about ensuring the most effective experience for our employees, in alignment with the larger business and organizational strategy. Our team is a mix of...


  • Ciudad de México, CDMX Dansk Flygtningehjælp A tiempo completo

    Department**Mexico** Workplace**Mexico City** Contract Type**Expatriate or national contract** Posted**28 Aug 2024** Expires**18 Sep 2024** - Job Title- Head of Support Services- Supervised by- Regional Head of Support Services- Reporting to- Country Director- Duty Station- Mexico City- Area of Operation- Mexico- Applicable period- 12 months- Type of...


  • Ciudad de México, CDMX Siemens Energy A tiempo completo

    **Regional Head of Engineering Latin America** **A snapshot of your day** The Engineering Manager Latin America uses their industry knowledge to oversee a variety of activities. They may coordinate and direct activities on a site or activities related to maintenance, testing, quality assurance, operations and remote monitoring of Siemens Energy equipment....

  • Head of Ad Revenue

    hace 4 meses


    Ciudad de México, CDMX TelevisaUnivision A tiempo completo

    **The World´s Leader in Spanish-Language Media** TelevisaUnivision is the world’s leading Spanish-language media company. Powered by the largest library of owned Spanish-language content and a prolific production capability, TelevisaUnivision is the top producer of original content in Spanish across news, sports and entertainment...

  • Head of Strategy

    hace 2 semanas


    Ciudad de México Ericsson A tiempo completo

    **Join our Team**: **About this opportunity**: We are looking for a Head of Strategy & Business Development who will report to the Head of CU Latam North & Caribbean. This role is responsible for leading the strategy definition and implementation within the all domains within the CU including Mission Critical, business development for all KAMs, and specific...

  • Head of Sales

    hace 3 meses


    Ciudad de México, CDMX Novo Nordisk A tiempo completo

    Head of Sales **Category**:Sales**Location**:Ciudad de México, Ciudad de México, MX- **The Position** - As the Head of Sales, you will:- Lead the Diabetes Sales Team, ensuring performance management and professional development.- - Develop and execute strategies and goals to achieve sales objectives and strategic product sales development in the Diabetes...


  • Ciudad de México, CDMX Bank of America A tiempo completo

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates...

  • Head of Education

    hace 2 meses


    Ciudad de México, CDMX Platzi A tiempo completo

    **About us**: Platzi is the largest technology school in the Hispanic world with over 5 million students and 4,000 companies trusting us to deliver effective online education. Our mission is to make Latin America a technology superpower. We do it by training companies and individuals in areas such as AI, Cybersecurity, English, Programming and...

  • Head of Rooms Operations

    hace 2 semanas


    San Miguel de Allende, Guanajuato, México Rosewood Hotel Group A tiempo completo

    Company Overview:Rosewood Hotel Group is a renowned hospitality company that operates luxury hotels and resorts worldwide. Our properties are known for their exceptional service, stunning architecture, and unparalleled guest experiences.About the Role:We are seeking a highly experienced Head of Rooms Operations to join our team at Rosewood San Miguel de...

  • Head of Sales, Mexico

    hace 3 meses


    Ciudad de México, CDMX Viatris A tiempo completo

    Viatris Healthcare México S. de R.L. de C.V At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted...

  • Head of Marketing

    hace 2 meses


    Ciudad de México, CDMX Cambridge University Press & Assessment A tiempo completo

    **Head of Marketing** **Salary: Competitive** **Location: Mexico City, Mexico** **Contract: Permanent, Full time, Hybrid** - **Do you have a proven track record in B2B and B2C marketing? Lead with us and drive change in the education space! **_ We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation...


  • México Tax Goddess A tiempo completo

    **Job Overview** Unlike a COO role, the HOD position maximizes efficiency within specific internal departments. You'll be a strategic leader, leveraging data to make informed decisions and drive successful project completion. This role is critical in driving the operational success of Tax Goddess, ensuring efficiency, quality, and cost-effective management...


  • Ciudad de México Viatris A tiempo completo

    Viatris Specialty LLC At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via: Access - Providing high quality trusted medicines regardless of...

  • Head of Marketing

    hace 11 horas


    Ciudad de México Tribal Credit A tiempo completo

    **Overview** Are you ready to join an agile, diverse, and global team of innovators in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like multi-currency physical and...

  • Director of Operations

    hace 2 meses


    Ciudad de México, CDMX Marriott International, Inc A tiempo completo

    **Job Number** 24180673 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Mexico City Maria Isabel Hotel, Paseo de la Reforma 325 Col. Cuauhtemoc, Mexico City, Distrito Federal, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic...


  • Ciudad de México, CDMX CODIGOMX A tiempo completo

    **About the Position** As the Head of the Data Department, you will lead all data operations for our software staff augmentation company, aligning data strategies with business needs and client goals. Reporting to the Head of Technology Delivery, you’ll manage the technical and operational aspects of the department, recruit top talent, and contribute to...

  • Head of School

    hace 7 meses


    México Teach Away A tiempo completo

    Contract Length: 2 years Number of Vacancies: 1 Student Level: - Early Childhood, Elementary, Middle School, High School - Director/Principal, District/Regional Level Administrator **Requirements**: - Education Required: Bachelor - Minimum Teaching Experience: 10 years of teaching experience **Qualifications**: - IB Knowledge and Experience - Loves...

  • Head of Cu Latam North

    hace 6 meses


    Ciudad de México Ericsson A tiempo completo

    **About this opportunity!** We are actively seeking a strategic leader to fill the position of Head of Customer Unit Latam North & Caribbean and Global Customer Unit América Móvil (AMX). We are in search of an individual who is enthusiastic about contributing to our ongoing journey, driving strong business momentum, and nurturing close partnerships with...