Strategic Relationship Representative

hace 3 meses

Ciudad de México Palo Alto Networks A tiempo completo

Company Description
**Our Mission**

At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback - it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.

**Job Description**:
**Your Career**

The role of the Strategic Relationship Representative is key to ensuring the success of Palo Alto Network’s fast-growing customer base. With goals and quotas aligned directly to customer retention, you are an inside role which is central to positioning renewals and additional software and hardware to current customers. Alongside this, you will work collaboratively with the channel to ensure that customers have a positive and successful experience with their Palo Alto Networks deployment.

We expect office-based employees to be in the office four days per week, with one day working from where they choose. We believe being together facilitates casual conversations and those magic moments where we can work on issues and ideas informally. These moments build capability and deepen trusted relationships and allow our people to feel safe in taking risks and being disruptive. Like so many companies, we are working through the details and things could change. but in general if a role is deemed office-based we want our teams to be together four days per week.

**Your Impact**
- Identify and develop all renewal opportunities within an assigned sales territory, closing these, and seeking to cross-sell and upsell
- Focus on upselling to a more extensive product line or to motivate the customer to potentially consider broad new product purchase
- Evaluate the customers' current account - discuss its effectiveness and how their business needs may require different products
- Diligently follow up and coordination with Renewals Sales Team, Field Sales Teams, Sales Managers, Inside Sales, Channel Partners and End Users to bring in new expansion and add-on business
- Handle the entire sales process from quote generation, collaborating with all entities, and opportunity closure
- Maintain regular communications with the Sales Account Managers regarding their accounts to ensure they are fully aware of customer interests and status and to recommend follow up with the customer on broader opportunities

**Qualifications**:
**Your Experience**
- Experience in managing customer renewal install base for assigned accounts
- 3+ years' experience in sales/Renewal Subscriptions and Support contracts
- Knowledge in working with Channel Partners
- Track record of achieving sales goals and objectives
- Enthusiastic, driven and confident - ability to clearly and persuasively articulate the company’s mission, product and business opportunity
- Ability to learn new technology quickly, adapt to changing needs and possess strong analytical skills
- Ability to quickly build productive relationships in a fast-paced, performance-driven environment
- Ability to build quotes with various product and co-term configurations, meeting the customers current and future needs
- Strong time management and interpersonal skills
- At the senior levels you have
- Validated sales results and forecast track record
- Solid product knowledge
- Strong communications skills
- Skilled with the sales systems, forecasting and quoting
- Excellent English language proficiency. Additional language skills an advantage

Additional Information
**The Team**

Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are motivated by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats.

**Our Commitment**

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mis

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