Customer Care/support Specialist
hace 3 semanas
**About AdriaScan**
AdriaScan is a global provider of passport/ID scanning solutions in travel and hospitality industries. Since founding in 2006, we have implemented our solutions for over 2,500 customers across more than 110 countries worldwide.
Our solutions are industry standard, and we are approved supplier of passport/ID scanning solutions for some of the largest hotel groups such as Marriott, Hilton, Accor, and IHG.
In line with the company’s success in the global market we are expanding our team.
**Duties & Responsibilities**
New team member is required to work from office.
As Customer Care/Support Specialist (M/F) your primary goal will be to keep track of all company customers and provide them with top-notch customer service.
Primary responsibilities will include:
- Making sure all customers are satisfied with our products
- Providing first level technical support
- Solving problematic customer situations in coordination with other company departments (support, development, sales)
- Keeping customer accounts and information up to date
- Creating weekly reports for management
**Required Knowledge, Skills & Experience**
- Experience in using Salesforce is an advantage
- Familiarity with MS Office (Word, Excel, Outlook)
**Languages**:
- English (fluent)
- Spanish (fluent)
Please note that the job interview will be conducted in English.
**Offer of Benefits to Our Employees**
We at AdriaScan are proud of our success and we consider our employees important part of that success. The following are some of benefits we offer to our employees:
- Relaxed working atmosphere in fast-paced growing business
- Possibility of promotion and pay rise based on work results and increased responsibilities
-
Customer Care/Support Specialist – Spanish speaker
hace 3 semanas
Cancún, México AdriaScan A tiempo completoAbout AdriaScanAdriaScan is a global provider of passport/ID scanning solutions in travel and hospitality industries. Since founding in 2006, we have implemented our solutions for over 2,500 customers across more than 110 countries worldwide. Our solutions are industry standard, and we are approved supplier of passport/ID scanning solutions for some of...
-
Trilingual Customer Support Specialist
hace 1 mes
Cancún, Quintana Roo, México Hos247 Llc A tiempo completo**About Us**HOS247 LLC is a leading technology company that provides innovative hardware and software solutions to the trucking industry in the USA and Canada. Our top-rated ELD Logbook and Fleet Management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets.This is a full-time remote...
-
Desktop Support Specialist
hace 1 mes
Cancún, Quintana Roo, México Apple Leisure Group A tiempo completoAbout the RoleWe are seeking a highly skilled Desktop Support Specialist to join our team at Apple Leisure Group. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees and ensuring the smooth operation of our computer systems.Key ResponsibilitiesProvide technical support for desktop...
-
Administrative Support Specialist
hace 1 mes
Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo**Administrative Support Role**As an Administrative Support Specialist at Marriott International, you will play a vital role in supporting various hotel functions. Your responsibilities will include providing administrative support, serving as a point of contact for clients and vendors, and acting as a liaison between the Sales Office and clients throughout...
-
Culinary Support Specialist
hace 1 semana
Cancún, Quintana Roo, México Marriott International, Inc A tiempo completo**Job Summary**We are seeking a highly skilled Culinary Support Specialist to join our team at JW Marriott Cancun Resort & Spa. This is an exciting opportunity for individuals who are passionate about delivering exceptional culinary experiences.**About the Role**The successful candidate will be responsible for preparing ingredients for cooking, including...
-
Technical Support Specialist
hace 1 mes
Cancún, Quintana Roo, México Playa Hotels & Resorts A tiempo completo**Technical Support Role**:At Playa Hotels & Resorts, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to computer users within the organization.**Key Responsibilities**:• Provide technical support to computer users, addressing their...
-
Customer Service Specialist
hace 2 semanas
Cancún, Quintana Roo, México AdriaScan A tiempo completoAbout AdriaScanWe are a leading global provider of passport and ID scanning solutions for the travel and hospitality industries. Since our inception in 2006, we have successfully implemented our solutions for over 2,500 customers across more than 110 countries worldwide.Our solutions have become industry standards, and we are proud to be approved suppliers...
-
Administrative Support Specialist
hace 4 semanas
Cancún, Quintana Roo, México Marriott International, Inc A tiempo completoBecome a Part of Our TeamAt Marriott International, we believe that our associates are the backbone of our success. As a Property Administrative Specialist, you will have the opportunity to work across various departments to provide administrative support, serve as a point of contact for clients and vendors, and act as a liaison between the Sales Office and...
-
Commercial Specialist || B2B Sales Performance
hace 2 semanas
Cancún, México nexustours A tiempo completoJoin NexusTours as a Commercial Specialist EMEA, where you’ll play a key role in supporting and strengthening our commercial relationships with top accounts. You’ll work in a fast-paced, cross-functional environment, providing analytical insights and delivering a customer-centric experience. Key Responsibilities:- Travel Partners Support: Provide indoor...
-
Customer Experience Manager
hace 3 meses
Cancún, QRoo., México Air Canada A tiempo completo**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Actively support and supervise the daily Operations of the Cancun Airport to ensure safe and secure and...
-
Customer Service Specialist
hace 4 días
Cancún, Quintana Roo, México Solenis A tiempo completoSolenis is seeking a highly skilled Customer Service Specialist to join our team. In this role, you will be responsible for meeting with key account customers and large clients who have defined contract or SLA agreements and goals to be achieved.You will work closely with assigned customers to run commercial technical work involving monitoring processes,...
-
Service Support Specialist
hace 2 semanas
Cancún, Quintana Roo, México TUI A tiempo completoAbout the JobWe're shaping the future of travel at TUI, and we need your help!As a Service Support Specialist, you'll be the first point of contact for our guests, helping them navigate our online products and services.You'll work with international guests, understanding their holiday needs and matching them with the right service solutions and sales...
-
IT Support Specialist
hace 4 semanas
Cancún, Quintana Roo, México Playa Hotels & Resorts A tiempo completoJob Title: Technical Support RoleJob Summary:We are seeking a highly skilled and detail-oriented Technical Support professional to join our team at Playa Hotels & Resorts. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our computer users, addressing their software and hardware problems, and ensuring...
-
Customer Service Specialist
hace 2 semanas
Cancún, Quintana Roo, México Marriott International, Inc A tiempo completoJob SummaryWe are seeking a skilled Customer Service Specialist to join our team.Key ResponsibilitiesProcess all payment methods in accordance with Accounting procedures and policies, follow property control audit standards and cash handling procedures, and obtain assigned bank and ensure accuracy of contracted monies. Count bank at end of shift, complete...
-
Deskside Support Technician
hace 5 meses
Cancún, México Apple Leisure Group A tiempo completoJob Details Description At Apple Leisure Group, we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world. Grow your career as a successful Deskside Support...
-
Administrative Support Professional
hace 2 semanas
Cancún, Quintana Roo, México Marriott International, Inc A tiempo completoAbout This RoleAs a Property Administrative Specialist with Marriott International, you will play a vital role in supporting hotel functions and operations. Our Property Administrative Specialists work across departments to provide administrative support, serve as a point of contact for clients and vendors, and act as a liaison between the Sales Office and...
-
Corporate Desktop Support Specialist
hace 1 semana
Cancún, Quintana Roo, México Apple Leisure Group A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Corporate Desktop Support Specialist to join our team at Apple Leisure Group. In this role, you will be responsible for providing exceptional technical support to our end-users, ensuring that their desktop devices and applications are running smoothly and efficiently.Key ResponsibilitiesSolve...
-
Part Time Seasonal Customer Service Agent
hace 2 meses
Cancún, QRoo., México Delta Air Lines, Inc. A tiempo completoHow you'll help us Keep Climbing (overview & key responsibilities) - Vision: Deliver world-class service to all customers. - Mission: Make every customer feel like the most valued person. In this position you will be required to support the Customer Service (Ticket & Gate). You will be central in demonstrating Delta’s commitment to our customers by making...
-
Global Business Development Associate
hace 1 semana
Cancún, Quintana Roo, México nexustours A tiempo completoCommercial Specialist Job DescriptionAt Nexustours, we are seeking a highly skilled Commercial Specialist to support and strengthen our commercial relationships with top accounts in the EMEA region. This role will play a key part in delivering analytical insights and providing a customer-centric experience.Key Responsibilities:Travel Partners Support:...
-
Rolling Stock Maintenance Specialist
hace 4 semanas
Cancún, Quintana Roo, México Alstom A tiempo completoJob DescriptionAt Alstom, we are seeking a skilled Rolling Stock Maintenance Specialist to join our team. As a key member of our Services Site team, you will be responsible for ensuring the availability of our rolling stock products at customer sites.Duties and Responsibilities:Carry out maintenance activities of the rolling stock, including corrective and...