Customer Success Specialist

hace 1 semana


Hermosillo, México Intugo A tiempo completo

**Responsibilities**:

- Onboard new customers.
- Monitor health and proactively reach out to accounts based on Gainsight triggers.
- Schedule and complete quarterly/annual business reviews.
- Keep saved/pre-cancel conversations.
- Conduct renewal conversations with accounts at risk.
- Funnel referrals to sales.

**Skills**:

- Strong oral and written communication skills.
- Consultative approach to account management.
- Deep customer empathy.
- Customer experience champion.
- Ability to have difficult conversations with customers.
- Understanding of competitive landscape.

**Requirements**:

- This position is to work on-site
- 1 plus years of experience in a customer-facing role.
- Understanding of SMB space a plus
- Knowledge of Salesforce CRM is a plus.



  • Hermosillo, México Intugo A tiempo completo

    As a Customer Success Specialist, you will be responsible for the overall health and retention accounts. You will be expected to onboard accounts, proactively reach out to improve health based on Gainsight triggers, conduct quarterly/annual business reviews, and have renewal/cancel and pre-cancel conversations with clients. **Responsibilities**: - Onboard...


  • Hermosillo, México Listen Trust A tiempo completo

    **Job Opening: Customer Support Specialist** Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where problem-solving skills are essential? If so, we have an exciting opportunity for you! **Position**: Customer Support Specialist **Location**: Hermosillo, Sonora **Job Type**: Full-time **About the...


  • Hermosillo, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...

  • Customer Care Agent

    hace 1 día


    Hermosillo, México TalentBridge Solutions A tiempo completo

    **Position Overview**: As a Customer Support Specialist, you will be responsible for handling inquiries from our customers. This is an on-site position with a weekly salary of $4,000 having either Saturday or Sunday off. **Qualifications**: - Intermediate to advanced proficiency in English - Preferably 1+ years of experience in a similar customer service...


  • Hermosillo, México TE Connectivity A tiempo completo

    TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...


  • Hermosillo, México Fastenal Mexico A tiempo completo

    **OVERVIEW** Working as a Metalworking Sales Specialist, you will be responsible to develop existing customers as well as prospective new customers to find solutions for their needs through working with their metalworking teams and collaborating with Strategic Accounts and branches to grow his book of business. Discuss and negotiate metalworking strategies...


  • Hermosillo, México SellersHub A tiempo completo

    **Position Overview**: What We Offer: - Competitive weekly salary of **$4,000**: - Enjoy weekends off (either Sunday or Saturday) - Dive into an exciting new campaign with the opportunity to grow as a Supervisor or QA **Responsibilities**: - Deliver accurate and thorough information to enrich customer understanding - Assist with account matters, order...


  • Hermosillo, México Intugo A tiempo completo

    **Trabaja en sitio con prestigiosa empresa extranjera!** **Beneficios**: Excelentes bonos adicionales Salario competitivo Vales de despensa adicionales Estacionamiento gratuito Beneficios de ley 2 días de descanso Crecimiento laboral PTO Days **INDISPENSABLE**: Inglés avanzado Preparatoria concluida Disponibilidad completa de horario Tipo de puesto:...

  • Customer Support Manager

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    México, Hermosillo, Son. APS Personeelservice A tiempo completo

    Functieomschrijving Customer Support Manager Haal jij energie uit het binnenhalen en onderhouden van klantrelaties? Dan is deze functie als Customer Support Medewerker dé functie voor jou! Naast het onderhouden en opbouwen van klantrelaties ga je ook de Accountmanagers ondersteunen met het werven van nieuwe klanten. Het betreft een fulltime functie...

  • B2b Appointment Setter

    hace 4 días


    Hermosillo, México Intugo A tiempo completo

    B2B Appointment Setter Job Responsibilities: - Make outbound calls to generate leads and set appointments for Business Development Representatives - Respond to customer inquiries and follow up on leads - Maintain accurate and confidential sales proposals, contracts, and approvals - Communicate weekly with management on sales pipeline status - Conduct data...

  • IT Support Specialist

    hace 1 semana


    Hermosillo, México Intugo A tiempo completo

    We are looking for the best IT Support agents to join a growing team in the telecommunications industry. Some of the essential duties include: - Review order package, all required documentation and applicable information to confirm is available for implementation. - Attend call(s) with the customer as coordinated by the Project Manager for information...


  • Hermosillo, México ListenTrust A tiempo completo

    **Objective**: Frontline representatives, persuading customers to visit our centers while providing exceptional service. **Profile**: Seeking self-motivated individuals with: - Problem-solving skills - Exceptional customer service - Emotional intelligence - Strong multitasking abilities - Computer proficiency - Sales skills **Schedule**: Sunday: 5AM - 2PM...

  • Security Specialist

    hace 1 día


    Hermosillo, México Ford Motor Company A tiempo completo

    Excellent research and analytical skills. - Exceptional oral and interpersonal communication skills with the ability to communicate complex information accurately, clearly, and quickly to all levels. - Experience in recommending and implementing security technology, including CCTV, Access Control, Intrusion Detection, a control center, and monitoring...


  • Hermosillo, México Intugo A tiempo completo

    **Requirements/Skills**: - Strong computer background a must. - Strong understanding of the Social Media landscape, technologies, and practices. - Excellent knowledge of Facebook Business Manager, Facebook business pages, Twitter, LinkedIn, Pinterest, Instagram, Google, and Social Media Management Systems such as SOCI or Hootsuite. - Excellent customer...


  • Hermosillo, México Vadodevs A tiempo completo

    **Business Development Executive - Tech Industry** **About The Role** As a Business Development Executive, you’ll be the first person to reach out to our potential customers and help in developing and executing business development opportunities. This is a key role in bringing sales opportunities for VadoDevs **Key Responsibilities**: **Prospecting...

  • Digital Advertising Specialist

    Encontrado en: Jooble MX O C2 - hace 2 semanas


    México, Hermosillo, Son. Carglass A tiempo completo

    Strategieën omzetten naar pakkende online marketing? Als digital advertising specialist bij Carglass ben jij dé regisseur van digitale campagnes, waarbij jouw inzichten en expertise de hoofdrol spelen. Jouw adviezen en optimalisaties tillen onze campagnes naar een hoger niveau. En het beste deel? Jij krijgt de vrijheid om jouw stempel te drukken op onze...


  • Hermosillo, México Apera AI Inc A tiempo completo

    **Job description** **Your role will include**: - Use your knowledge and creativity to specify and design robotic workcells using the company's AI-powered vision software. - Collaborate with our new and returning customers, Certified Partners and sales team to define customer problems and present possible solutions. - Ensure customer success with the...

  • Project Geologist

    hace 2 días


    Hermosillo, México Seequent A tiempo completo

    **The Company** Seequent builds world-leading subsurface software, helping create a better understanding of the earth to ensure a better world for all. We are constantly evolving at the forefront of technology to transform how geo-professionals work, eliminating barriers to understanding by connecting software, teams, and the tools they need. Every day,...


  • Hermosillo, México ListenTrust A tiempo completo

    **Join Our Team as a Call Center Sales Rockstar!** Are you ready to embark on an exciting journey where every call is an opportunity, and every interaction is a chance to make a difference? We're on the hunt for passionate and dynamic individuals to join our Call Center Sales team. If you've got the charisma, the drive, and the determination to exceed sales...

  • S-E-SE IT Operations

    Encontrado en: Talent MX C2 - hace 2 semanas


    Hermosillo, México LEONI A tiempo completo

    A global manufacturing company is looking for a Service Desk Agent to join our team, located in Hermosillo, Mexico. We offer all the benefits of a top employer committed to further development, intercultural exchange and innovation We are looking for people who bring commitment and a sense of team spirit to every challenge they take on.  IT Operations...