Customer Success Specialist
hace 6 meses
**Company Description**
Jobs for Humanity is partnering with Nielsen to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.
Company Name: Nielsen
- At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future.
Initially, this position will require an in-person training program with the possibility of eventually converting to a hybrid or fully remote model.
Our Nielsen office in Mexico City is located at: Torre Acuario, Santa Fe, CDMX.
- Responsibilities
- Support and drive value for Nielsen broadcast, cable, digital, streaming and consumer data and products and serve as a trusted advisor to customers
- Conduct onboarding and training reporting features and translating the data results into marketing and sales solutions
- Develop and implement customized learning sessions/materials to address specific client business needs both on-site and online
- Synthesize data trends to offer proactive recommendations on best performance platforms
- Proficiency in analyzing data to resolve customer inquiries and questions, especially related to Nielsen data.
- Build deep relationships and demonstrate consultative account management skills with clients
- Continuous client communication and consultation to maintain engagement and demonstrate the value of Nielsen data & products
- Track activities via Salesforce to provide key performance indicators
- Monitor account health, adoption and customer satisfaction through feedback solicitation and interface usage tracking
- Collaborate with internal stakeholders from Client Sales, Product Leadership, and other teams to advance Nielsen’s position in the marketplace and achieve goals
- Qualifications
- Bachelor’s degree
- 1.5+ years professional experience in a client-facing role in media sales/research, customer success, analytics, consulting, partnership development or professional training
- Experience with Nielsen products and data preferred
- Ability to handle and prioritize multiple demands and projects simultaneously
- Proficient user of Microsoft Office and Google Suite for presentation building and marketing materials
- Advanced English and Spanish level
- #LI-YL1
-
Digital Customer Success Specialist
hace 6 meses
Tlahuac, México Check Point Software Technologies Ltd. A tiempo completo**Why Join Us?**: The Infinity Customer Success Group is comprised of a global group of program experts, providing ongoing support and oversight for our Infinity customers under contract, to ensure customer satisfaction and loyalty. The **Infinity Digital Customer Success Specialist** administers the Infinity accounts that no longer require a designated...
-
Customer Success Operations Specialist
hace 5 meses
Tlahuac, México TigerConnect A tiempo completoTigerConnect transforms healthcare with the industry’s most widely adopted clinical collaboration platform - uniquely modernizing the way doctors, nurses, care teams, patients, and data connect. With solutions spanning care team communication, scheduling automation, alarm management and event notifications, nurse call, patient engagement and more, we...
-
Client Success Specialist
hace 6 meses
Tlahuac, México PGLS A tiempo completo**Company Overview** Piedmont Global Language Solutions (PGLS) is a language service company that specializes in providing translation, localization, interpreting, and language training. Our mission is to advance the global mission and interests of our partner businesses and institutions by delivering comprehensive multilingual solutions to promote equity,...
-
Customer Success Executive
hace 6 meses
Tlahuac, México Xepelin A tiempo completo**¿Qué estamos buscando?** Estamos buscando al mejor **Customer Success Executive**, para ser parte de nuestro equipo. Las funciones principales del puesto consisten en ser el primer punto de contacto de los clientes con Xepelin ayudándoles a solucionar sus dudas, bajar el feedback de cliente con Customer Success para realizar mejoras en la plataforma....
-
Customer Success Representative
hace 6 meses
Tlahuac, México DiliTrust A tiempo completoCustomer Success Representative For over 20 years, DiliTrust has been supporting legal departments in their **digital transformation **and is one of the world´s leader in** LegalTech. **We have offices in Paris, Madrid, Milan, Montreal, Toronto, Mexico and Lima. More than 2000 companies are using our products in over 50 countries. Are you passionate about...
-
Customer Success Specialist
hace 5 meses
Tlahuac, México Nielsen A tiempo completoAt Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...
-
Customer Success Representative
hace 5 meses
Tlahuac, México MDC Data Center A tiempo completo**We have an exciting opportunity for you to join our team in Mexico** as a Customer Success Representative!** **Are you passionate about delivering exceptional customer experiences and building strong, lasting relationships? Do you thrive in dynamic environments where no two days are the same? If so, we have an exciting opportunity for you to join our team...
-
Customer Success Coordinator
hace 5 meses
Tlahuac, México PosterPOS A tiempo completo**Customer Success Coordinator** **Who we are** Our mission is to make running a business easier for every entrepreneur. We work hard to develop simple and easy software. We aim to make every customer interaction as simple and easy as possible. **Job Activities** - Analyze customer usage, health metrics, and support patterns to identify accounts at risk...
-
Customer Success
hace 6 meses
Tlahuac, México DB Soluciones A tiempo completo**Vacante para la empresa DB Soluciones en Cuauhtémoc, Ciudad de México**: customer success. Lic. en Contabilidad Indispensable contar con equipo de cómputo e internet INDISPENSABLE Experiência mínima de 2 años en venta consultivas. **Responsabilidades**: VENTAS Consultivas Entender las necesidades de los clientes. Realizar demostraciones...
-
Customer Success
hace 6 meses
Tlahuac, México Latam Business School A tiempo completoEn LATAM Business School, el éxito de nuestros clientes es nuestra prioridad. Buscamos un Customer Success Manager que asegure la máxima satisfacción y fidelidad de nuestros clientes a través de un soporte excepcional y personalizado. **Ofrecemos**: - Formación constante en producto y habilidades de servicio al cliente. - Sueldo base y bonificaciones...
-
Customer Success Manager
hace 5 meses
Tlahuac, México Venafi A tiempo completoThere are 2 actors on a network, people and machines. Just as usernames and passwords are used by people to access machines, machine identities are used by machines to identify and access each other. Venafi is the inventor of the technology that manages and protects machine identities, the most important security initiative in our Global 5000 customers. We...
-
Customer Success Manager
hace 5 meses
Tlahuac, México Omarketing A tiempo completo**Importante empresa de tecnología** - Solicita Customer Success_ **Requisitos**: - Lic terminada en áreas Administrativas titulado - Experiência mínima 1 año - Ingles **Ofrecemos**: - Sueldo $25,000 mensual - Prestaciones de ley - Horario de trabajo 9 a 6 - Días a laborar de Lunes a Viernes - Sistema Home Office - Contrato directo con...
-
Customer Success Admin
hace 6 meses
Tlahuac, México Rockwell Automation A tiempo completoRockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...
-
Customer Success Manager
hace 6 meses
Tlahuac, México Salesforce A tiempo completoJob Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...
-
Customer Success Manager
hace 6 meses
Tlahuac, México Cobee A tiempo completo**About Us & Our Culture**: We, employees, need a much more engaging solution around our compensation, and that’s why Cobee was born. Since we created Cobee back in November 2018, our vision has been unwavering**:to become the most desirable solution for employees to get compensated at work**. As we fight for that vision, **we truly believe that we can...
-
Customer Success Assitant
hace 6 meses
Tlahuac, México Boletia A tiempo completo**Customer Success Assistant** Buscamos integrar a nuestro equipo de Boletios a una persona analítica, con excelente ortografía y orientada al servicio de cliente interno y externo, para llevar a cabo las responsabilidades de Customer Success Assistant. **Tú día a día**: - Solucionar dudas e inquietudes sobre los diferentes procesos a los clientes de...
-
Customer Success
hace 6 meses
Tlahuac, México Bsale México A tiempo completo¡Atención Ciudad de México! ¿Te gustaría ser parte de una empresa del mundo de la tecnología, que se está desarrollando a nível latinoaméricano, y que busca marcar la diferencia haciendo que el trabajo de las pymes sea más simple? Pues esta podría ser tu oportunidad, ya que en Bsale buscamos a nuestro/a próximo/a **Customer Success **en...
-
Associate Customer Success Manager
hace 6 meses
Tlahuac, México 6sense A tiempo completo**Our Mission**: 6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to...
-
Aplus-customer Success Manager
hace 5 meses
Tlahuac, México Aplus Logistics, S. A. de C. V. A tiempo completo**Role And responsabilities**: - Responsible for customer success, being in charge of the Key Account Managers team; creating synergy with operational, financial and technological areas for the development of active customers, ensuring exponential growth of active business. - 3 to 5 years of experience and knowledge of the logistics sector, creating,...
-
Customer Success Executive, Startup América Latina
hace 6 meses
Tlahuac, México AIRA A tiempo completo**Descripción empresa**: **Funciones del cargo**: ¿Te gustaría trabajar en uno de los Startups más exitosos de América Latina, que aplica Inteligencia Artificial a Recursos Humanos? AIRA es un Startup que utiliza Inteligencia Artificial para la selección de personas 10x más rápido y económico con 89% de satisfacción de los postulantes y 91% de...