Senior Basis Consultant

hace 5 días


San Pedro Garza García, Nuevo León, México SAP A tiempo completo

About the Role

We are seeking a highly skilled Senior Basis Consultant to join our team at SAP. As a key member of our Enterprise Cloud Services (ECS) organization, you will play a critical role in ensuring the 24x7 availability of SAP systems running in SAP ECS.

Key Responsibilities

  • Respond, troubleshoot, and resolve alerts and incidents related to SAP systems
  • Act as an escalation point for productive issues at the Last Line of Defense (LLD) level
  • Follow change management processes during service request execution
  • Identify opportunities to streamline standard operating procedures through automation

Requirements

  • Bachelor's degree or higher in Computer Science, Engineering, or Information Technologies Management
  • Solid knowledge of SAP Technologies, including SAP NetWeaver certification
  • Experience in at least one non-NetWeaver technology, such as BOBJ, SAP Mobile, Convergent Charging, OpenText, or HANA XSA
  • Strong capabilities in technical documentation
  • Capacity to continuously acquire new knowledge in an independent and proactive way
  • Good analytical and solution-oriented thinking
  • Very good communication and networking skills
  • Strong customer service focus
  • Very good English language skills

Work Experience

  • 12+ years' experience as a Technical SAP NetWeaver (ABAP and Java Basis administration) and/or non-NetWeaver engineer on L3 or higher-level operations/support teams
  • Strong working knowledge in Linux and Windows operating system platforms
  • Strong working knowledge in HANA, Sybase ASE, and/or other Database management systems
  • Strong working knowledge managing technical documentation

About SAP

SAP is a global leader in enterprise software and software-related services. Our culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

Equal Employment Opportunity

SAP is an equal opportunity employer and welcomes applications from diverse candidates. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.



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