Business Growth Strategist
hace 1 semana
About Uber for Business
We are looking for a skilled Implementation Specialist to join our team in Mexico City. This is a hybrid role that requires collaboration with internal teams and working on large initiatives to increase adoption and product penetration in our main markets.
As an Implementation Specialist, you will be responsible for managing post-sales and adoption programs, retaining and driving revenue within top clients through adoption and cross-selling strategies. You will also lead the execution of these initiatives and work closely with internal teams to provide an extraordinary customer experience.
The successful candidate will have outstanding organizational skills, strong communication and interpersonal skills, patience and problem-solving skills to address any issues or questions that arise during the onboarding process. Experience in guiding customers through the onboarding process of a SaaS platform is required.
This is a great opportunity to work with a leading company like Uber and contribute to its growth and success. The estimated salary for this position is $80,000 - $100,000 per year, depending on experience.
About the Job
Key Responsibilities:
- Onboard customers to our Uber for Business dashboard
- Ensure they can effectively utilize the platform to manage their employee trips, expenses, and other related activities
- Interact with team members to execute the best implementation strategy with customers
Required Skills and Qualifications:
- Strong communication and interpersonal skills
- Patience and problem-solving skills
- Experience in guiding customers through the onboarding process of a SaaS platform
Benefits:
Our team collaborates in-person out of our incredible office in Mexico City 2-3 days/week. We encourage our employees to work from our office on additional days if they desire to do so.
We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
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