Customer Service Representative with Logistics Expertise

hace 4 días


Tlaquepaque, Jalisco, México Db Roberts Company A tiempo completo
About Db Roberts Company

Our company provides top-notch service and support to customers across various industries, including electronics, automotive, and mechanical metal. We're seeking a skilled Customer Service Representative to join our team.

Job Summary

We're offering a challenging and rewarding role for an experienced customer service professional to work closely with our sales team and internal departments. The ideal candidate will possess excellent communication skills, be able to multitask efficiently, and have a strong focus on delivering exceptional customer experiences.

Key Responsibilities
  • Provide timely and effective service to customers via phone, email, or in-person interactions
  • Develop and maintain strong relationships with customers and colleagues
  • Process orders accurately and efficiently, ensuring high-quality results
  • Collaborate with internal teams to meet or exceed customer expectations
  • Continuously improve processes and procedures to enhance overall performance
Requirements

To succeed in this role, you'll need:

  • A minimum of 1 year of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Familiarity with Microsoft Office applications and ERP systems
What We Offer

We provide a competitive salary package, including:

  • $23,000 per month
  • A hybrid work arrangement, with 3 days working from home and 2 days in the office
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Ongoing training and development opportunities
How to Apply

If you're a motivated and results-driven individual looking for a new challenge, please submit your application along with your resume and a cover letter explaining why you'd be a great fit for this role.



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