Shared Services Process Manager

hace 4 semanas


Cancún, Quintana Roo, México Hyatt Corporate Office, Chicago A tiempo completo

**About the Role**

Hyatt Corporate Office, Chicago is seeking a highly skilled Shared Services Process Manager to join our team. As a key contributor to the development of a Shared Services Model, you will be responsible for driving the successful deployment of new shared services processes with minimal business disruption.

**Key Responsibilities**

  • Drive the successful deployment of new shared services processes with minimal business disruption, monitoring implementation progress, identifying bottlenecks, and addressing challenges.
  • Monitor implementation progress, identify bottlenecks, and address challenges.
  • Lead change management efforts to facilitate the transition to Shared Services, including communication, training, and support for impacted employees.
  • Oversee and manage end-to-end financial processes within the Shared Services function, ensuring compliance with established policies, procedures, and controls.
  • Build and maintain strong relationships with hotels and other stakeholders acting as a point of contact for process-related inquiries and escalations.
  • Lead a team responsible for financial transaction processing, reconciliation, and reporting while providing guidance, mentorship, and performance feedback to team members.
  • Proactively identify opportunities for process optimization and automation.

**Requirements**

  • Minimum 5 years of finance/accounting experience.
  • Must be fluent in Spanish and English.

**About Us**

Hyatt is a leading hospitality company that values diversity, equity, and inclusion. We are committed to creating a culture of care, where our colleagues become family. We believe in the power of belonging and are passionate about nurturing curiosity and new skills.

**Why Join Us**

This is an exciting time to be at Hyatt, with rapid growth and dynamic opportunities for upward mobility. We are looking for passionate changemakers to be a part of our journey. Our purpose sets us apart – to care for people so they can be their best.



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