Shared Services Process Manager

hace 4 semanas


Cancún, Quintana Roo, México Hyatt Hotels Corporation A tiempo completo
Hyatt Hotels Corporation: A Leader in Hospitality

We are seeking a highly skilled Shared Services Process Manager to join our Shared Services Team. As a key contributor to our Global Shared Services Strategy, you will play a crucial role in developing and implementing a Shared Services Model for hotels. Your expertise will drive the successful deployment of new shared services processes, ensuring minimal business disruption and monitoring implementation progress.

About the Role

  • Lead change management efforts to facilitate the transition to Shared Services, including communication, training, and support for impacted employees.
  • Oversee and manage end-to-end financial processes within the Shared Services function, ensuring compliance with established policies, procedures, and controls.
  • Build and maintain strong relationships with hotels and other stakeholders, acting as a point of contact for process-related inquiries and escalations.
  • Lead a team responsible for financial transaction processing, reconciliation, and reporting, providing guidance, mentorship, and performance feedback to team members.
  • Proactively identify opportunities for process optimization and automation.

Requirements

  • Minimum 5 years of finance/accounting experience.
  • Must be fluent in Spanish and English.
  • Experience in a multi-national corporation preferred.
  • Prior experience in a shared services model or a hotel finance operation is a strong plus.

About Hyatt

Hyatt Hotels Corporation is a leading hospitality company that values diversity, equity, and inclusion. We are committed to creating a culture of care, where our colleagues become family. Our transformative growth and addition of new hotels, brands, and business lines offer exciting career and growth opportunities for our colleagues.

Why Join Us?

At Hyatt, we believe in the power of belonging and creating a culture of care. We turn trips into journeys, encounters into experiences, and jobs into careers. Our purpose sets us apart – to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.



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