Customer Support Representative
hace 4 días
**About Us**:
Gordian Staffing is a leading provider of specialized services and people solutions for small and medium-sized enterprises in the United States and Canada.
**Job Overview**:
We are seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for receiving incoming calls, taking notes of messages, and communicating with Managers regarding any request needing special attention.
**Key Responsibilities**:
- Answer all incoming calls in a timely and professional manner.
- Take notes of messages and forward them to the respective team.
- Communicate with Managers regarding any request needing special attention.
- Return all phone calls in accordance with company policy.
**Schedule**:
The regular schedule is Monday to Friday, 10:00 - 19:00 CST MX. During daylight saving time, the schedule is 09:00 - 18:00 CST MX.
**What We Offer**:
We offer a competitive salary (according to experience), remote work, work stability, computer equipment, a Christmas bonus of 30 days (Aguinaldo), 12 vacation days after the first year, IMSS, major medical insurance since day 1, and more.
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