IT Support Specialist

hace 7 días


Guadalajara, Jalisco, México Ntt Data A tiempo completo

Req ID:305355

We are seeking a highly skilled IT Support Specialist to join our team in Guadalajara, Jalisco, Mexico.

Ntt Data currently seeks a full-time IT Support Associate to join our team in Guadalajara. Location: Guadalajara, Jalisco, Mexico.

**Requirements:**

  • Availability to work 45 hours per week
  • Interest in working on afternoon/night shifts
  • Advanced English proficiency
  • Prior experience in an IT environment
  • 6 months of customer service experience

**What We Offer:**

  • A competitive salary of approximately $3,200 USD per month (based on a 45-hour workweek)
  • Grocery tickets (12% of base salary)
  • 30 days of Christmas bonus
  • 10 days of paid vacation
  • 50% vacation bonus
  • Savings funds
  • 5 personal days per year
  • Medical insurance for you and your family
  • Life insurance
  • Dental insurance
  • Discounts with selected opticians

**Job Description:**

Key Responsibilities:

  • General L1 support for hardware and MS Office packages
  • Answer technical support calls and escalate to other support groups as needed
  • Document troubleshooting steps and detailed descriptions of customer incidents and requests
  • Apply diagnostic techniques to identify problems, investigate causes, and recommend solutions to correct failures

About Ntt Data Services:

Ntt Data Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.



  • Guadalajara, Jalisco, México Continental A tiempo completo

    Job Title:IT Infrastructure Support SpecialistAbout the Job:We are seeking a skilled IT Infrastructure Support Specialist to join our team in Guadalajara - Periférico. As an IT Infrastructure Support Specialist, you will be responsible for ensuring the smooth operation of our computer systems and networks.Key Responsibilities:Perform routine maintenance...

  • IT Support Specialist

    hace 7 días


    Guadalajara, Jalisco, México Cognizant A tiempo completo

    Job Description:We are seeking a highly skilled and experienced IT Support Specialist to join our team at Cognizant. As a key member of our technical support group, you will be responsible for providing exceptional customer service and resolving technical issues for our clients.About Us:Cognizant is a leading provider of digital business solutions, with a...


  • Guadalajara, Jalisco, México Hashmap A tiempo completo

    We are seeking an experienced IT Support Specialist to provide top-notch technical assistance to our clients. With a strong background in customer service and a passion for resolving complex technical issues, you will be the first point of contact for our customers.In this role, you will be responsible for providing general L1 support for hardware and MS...


  • Guadalajara, Jalisco, México Nxp Semiconductors A tiempo completo

    About NXP SemiconductorsNXP Semiconductors is a leading company in the field of semiconductors, and we are currently seeking an experienced IT Support Specialist to join our team.Job SummaryWe are looking for a skilled IT Support Specialist to provide technical assistance and support for our infrastructure items and NXP devices. The ideal candidate will have...


  • Guadalajara, Jalisco, México Hashmap A tiempo completo

    We are currently seeking a talented IT Support Specialist to join our team in Mexico.At Hashmap, we are looking for a highly skilled professional to provide technical support for our clients.The successful candidate will have excellent communication skills and be able to work independently to resolve customer issues.Key Responsibilities:Provide general L1...


  • Guadalajara, Jalisco, México NTT DATA Services A tiempo completo

    We are seeking a skilled Technical Support Specialist to join our team in Guadalajara, Mexico.About NTT DATA Services:NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.We are part of the NTT...


  • Guadalajara, Jalisco, México Cognizant A tiempo completo

    We are seeking a skilled **Technical Support Specialist** to join our team at Cognizant, one of the largest and fastest growing IT services providers worldwide.The ideal candidate will have a strong background in service request handling, IT incident categorization, initial triage, escalation, and resolution, as well as experience with access request...


  • Guadalajara, Jalisco, México NTT DATA A tiempo completo

    About the RoleWe are seeking a highly skilled IT Support Specialist to join our team in Mexico. As a Helpdesk Sr Associate, you will provide top-notch technical support for hardware and software issues, as well as assist with in-house applications and developments.

  • IT Support Specialist

    hace 2 semanas


    Guadalajara, Jalisco, México Quantum Storage Mexico S. De R.L. De C.V A tiempo completo

    At Quantum Storage Mexico S. De R.L. De C.V, we're on a mission to deliver exceptional customer experiences through our cutting-edge IT solutions.About the RoleWe're seeking an experienced IT Support Specialist to join our team in Mexico. As a key member of our technical support department, you will be responsible for providing top-notch assistance to our...


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    We are seeking a highly skilled Technical Support Specialist to join our team in Guadalajara, Jalisco. As part of NTT DATA, Inc., you will be responsible for providing top-notch support to our clients.Estimated Salary: $25,000 - $35,000 per yearJob Overview:As a Technical Support Specialist, you will work in an IT environment and provide general L1 support...


  • Guadalajara, Jalisco, México Ntt Data Services A tiempo completo

    OverviewNtt Data Services is a leading IT services company, providing innovative solutions to clients across the globe. As a Technical Support Specialist, you will be part of our dynamic team, working closely with customers to resolve technical issues and provide exceptional support.


  • Guadalajara, Jalisco, México Hemmersbach Gmbh & Co. Kg A tiempo completo

    **Technical Support Specialist**We are looking for a skilled Technical Support Specialist to join our team at Hemmersbach GmbH & Co. KG. As a Technical Support Specialist, you will provide technical assistance to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT...


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    OverviewWe are currently seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Mexico.Ntt Data, a leading IT services provider, is looking for an individual with excellent communication skills and a passion for delivering exceptional support to our clients.


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    Job Title: Help Desk SpecialistWe are seeking a skilled Help Desk Specialist to join our team at NTT DATA Services. As a Help Desk Specialist, you will be responsible for providing technical support to customers via phone, email, or chat.Responsibilities:General L1 support for hardware and MS Office packagesAnswer technical support calls providing and...

  • IT Support Specialist

    hace 2 semanas


    Guadalajara, Jalisco, México Synopsys A tiempo completo

    Join Synopsys, a leading technology company, as a skilled IT Support Associate.About the RoleWe are seeking a talented and energetic professional to support our infrastructure and R&D teams. As an IT Support Associate, you will provide exceptional technical assistance to local and remote employees, ensuring seamless operations and minimizing downtime.Key...


  • Guadalajara, Jalisco, México Ab Agri A tiempo completo

    We are seeking a skilled Technical IT Support Specialist to join our team at AB Agri. This is an exciting opportunity to work on a Windows 11 upgrade project, providing technical support and ensuring the smooth delivery of IT services.About the RoleThis is a contract-based position working 5 days a week from our head office in Lynchwood Business Park. You...


  • Guadalajara, Jalisco, México Elite It Recruitment A tiempo completo

    We are seeking a skilled Artificial Intelligence Technical Support Specialist to join our Global Client in Guadalajara, Mexico. This is an on-site position with the possibility of remote work for the initial 3 months.Job Details:Role: Artificial Intelligence Technical Support SpecialistLocation: Guadalajara, Mexico (with potential for remote work)Position:...


  • Guadalajara, Jalisco, México Foxys Computing Services A tiempo completo

    Desarrolla tu carrera como IT Support Specialist en Foxys Computing Services y contribuye a brindar servicio de soporte técnico de alta calidad a nuestros clientes.Sobre la empresaFoxys Computing Services es una empresa líder en soluciones de tecnología que busca innovar y mejorar continuamente nuestro servicio al cliente.Sobre el puestoEstamos buscando...


  • Guadalajara, Jalisco, México 300 FLEXTRONICS MANUFACTURING MEX, SA DE CV. A tiempo completo

    Job Overview:">We are seeking an exceptional Synonym Title to join our team at 300 FLEXTRONICS MANUFACTURING MEX, SA DE CV. As a key member of our operations team, you will be responsible for providing technical support and guidance to our customers.About the Role:The ideal candidate will have a strong background in IT systems analysis and support, with...


  • Guadalajara, Jalisco, México Hashmap A tiempo completo

    We are seeking a dedicated IT Support Specialist to join our team at Hashmap in Guadalajara, Mexico.The ideal candidate will have 6 months of experience in customer service and be interested in working with hardware and MS Office packages.**Job Responsibilities:**Provide general L1 support for hardware and MS Office packages- Answer technical support calls...