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Renewal Specialist

hace 2 meses

Xico, México Hirebridge A tiempo completo

About the Role:

Sovos, a global leader in tax compliance, is seeking a highly skilled Renewal Specialist to join our newly created Renewals organization. As a key member of our team, you will be responsible for successfully managing renewals for SaaS customer accounts, leveraging your exceptional negotiation and communication skills to drive business growth.

Key Responsibilities:

  • Manage renewals for SaaS customer accounts, ensuring timely and seamless contract renewals
  • Develop and execute strategic renewal plans to drive business growth and customer retention
  • Build and maintain strong relationships with customers, understanding their needs and preferences to deliver tailored solutions
  • Collaborate with cross-functional teams, including sales, marketing, and customer success, to ensure alignment and drive business objectives
  • Monitor and analyze key performance indicators (KPIs) to inform renewal strategies and optimize business outcomes

Requirements:

  • Proven track record of successfully managing renewals for SaaS customer accounts
  • Strong negotiation and communication skills, with the ability to build and maintain strong relationships with customers
  • Ability to work independently and as part of a team in a fast-paced environment
  • Quota-carrying individual contributor role, with a focus on driving business growth and customer retention

About Sovos:

Sovos is a global leader in tax compliance, dedicated to transforming tax compliance from a business requirement to a force for growth. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting, and greater control over business processes.