Technical Support Specialist

hace 3 semanas


Ciudad de México, Ciudad de México Resideo A tiempo completo

About the Role:

We are seeking a skilled Technical Support Associate to join our team at Resideo. As a key member of our support team, you will be responsible for facilitating issue identification and analysis, investigating and resolving technical issues, building relationships with customers, and developing and sharing knowledge.

Requirements:

To be successful in this role, you will need to possess a High School Diploma or equivalent, some experience in the field, English and French proficiency, and customer service experience.

Key Skills:

The ideal candidate will have good interpersonal and verbal & written communication skills, a strong continuous improvement mindset, and strong leadership impact.

Compensation:

The estimated salary for this position is $55,000 - $65,000 per year, depending on location and experience.

Benefits:

In addition to competitive compensation, we offer a range of benefits, including opportunities for professional growth and development, a supportive work environment, and a comprehensive benefits package.



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