Key Account Manager

hace 23 horas


Monterrey, Nuevo León, México Charger Logistics Inc A tiempo completo

Job Title:
- Key Account Manager- Location:
- Monterrey, Mexico- Category:
- Customer Service- Experience:
- Entry-Level

Job Description:

About Us:

Charger Logistics Inc. is a world-class asset-based carrier with a strong presence across North America. With over 20 years of experience providing top-notch logistics solutions, we have transformed into a world-class transport provider and continue to grow.

Our Culture:

We invest time and support into our employees to provide them with the room to learn and grow their expertise and work their way up. We are an entrepreneurial-minded organization that welcomes and supports individual ideas and strategies. We are currently expanding and looking to add a motivated individual to our team based in our Monterrey office.

Responsibilities:

  • Build strong relationships with customers by staying in constant communication to ensure day-to-day and long-term needs are met
  • Manage customer expectations and provide exceptional customer service
  • Work with the Implementation team on successful opportunities to ensure accuracy in our pricing program
  • Participate in rate matrix reviews to ensure profitability and competitiveness for key accounts
  • Participate in rate calculations, report preparation, and customer presentations for all large-spend bids
  • Ensure customer commitments are met, working with internal teams and executing operational tasks as needed
  • Identify, manage, and build new business relationships in the target market
  • Collaborate and provide assistance to the Customer Service Manager in delivering optimal transportation service solutions
  • Maintain a database of clients, prospects, partners, and vendors
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports
  • Consult with clients to resolve problems and provide ongoing support
  • Coordinate prospect, sales, and current customer meetings working closely with the VP of Sales/CS

Requirements:

  • Proven track record with a strong focus on account management, setting appointments, presenting, and meeting with customers, pricing, proposals through to 'closing the deal'
  • 2+ years of sales and account management experience in the transportation and logistics field is preferred
  • Recent college or university degree in Marketing or Business-related field is required
  • Previous experience in an analyst role and/or in pricing function is an asset
  • Ability to understand business processing requirements using technology and conceptualize creative solutions to implement them
  • Experience working B2B sales involving complex deals is an asset
  • Strong knowledge and understanding of the sales planning process
  • Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills
  • Strong negotiation skills with proven closing ability
  • Ability to function independently with little or no supervision as well as function in a team environment

Benefits:

  • We offer a competitive pay package:
  • Savings fund
  • Healthcare Benefit Package
  • Food coupons
  • Career growth
  • Life insurance
  • High competitive salary
  • Performance-based bonus and Christmas bonus


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