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Claims Support Coordinator: Insurance Claims Specialist

hace 1 mes


Xico, México American International Group A tiempo completo

Job Overview

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This role at AIG offers a unique opportunity to make a meaningful impact in the insurance industry, working with policyholders during critical moments. As a Claims Support Coordinator, you will be responsible for processing claim documents, assigning new claims to our team's Adjusters, and communicating regularly with customers and third parties.

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Key Responsibilities:

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  • Process different basic claim activities, such as maintaining assignation databases and uploading documents to the system.">
  • Report complaints and compliments received via email or phone.">
  • Analyze and process claim evidence, making decisions based on the information provided.">
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Requirements:

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To succeed in this role, you will need experience in insurance operations, claims, or a related area. However, we provide thorough induction and ongoing training to ensure your success. You must have excellent communication skills in English and Spanish (with Portuguese a plus), an analytical mindset, and be well-organized.

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Benefits and Rewards:

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AIG offers a competitive salary of approximately 148,000 MXN - 266,000 MXN based on experience, plus excellent benefits, including up to 20 days paid time off per year, flexible hours, and opportunities for professional development and growth.

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About AIG

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American International Group is a leading global insurance organization built on 100 years of experience. We are committed to being an Equal Opportunity Employer and fostering diversity and inclusion in the workplace.

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How to Succeed in This Role:

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If you are enthusiastic, organized, and possess strong administrative skills, you will thrive in this dynamic and varied role. You will be given the tools and support to excel, and your contributions will make a tangible difference in the lives of our policyholders.

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About the Location:

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This position is based in Mexico City, supporting Latin American countries, Spain, and Portugal.