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Account Manager

hace 2 meses

Tijuana, Baja California, México Buscojobs México A tiempo completo
About the Role

We are seeking a highly motivated and experienced Account Manager to join our team at Buscojobs México. As an Account Manager, you will be responsible for managing a portfolio of clients and developing strategic relationships to drive business growth.

Key Responsibilities
  • Manage a book of business with revenue retention accountability
  • Develop and implement sales strategies to meet or exceed sales targets
  • Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty
  • Collaborate with internal teams to identify and pursue new business opportunities
  • Provide exceptional customer service and support to clients
Requirements
  • 1-2 years experience in a call center or BPO environment
  • 2-5 years experience in a client-facing role with similar responsibilities
  • Strong communication and follow-up skills
  • Strong attention to detail and goal-oriented
  • Commitment to excellent customer service and continuous improvement
  • Excellent written and verbal communication abilities
  • Ability to collect and track data
  • Proven ability to prioritize and manage multiple tasks and responsibilities simultaneously
  • Proficient in utilizing online collaboration and communication platforms for remote work environments
  • Ability to troubleshoot basic technical issues and collaborate with IT teams when necessary
Preferred Qualifications
  • Sales background
  • Basic knowledge of Local SEO and digital marketing
Work Environment

This is a remote position that requires a quiet work environment conducive to focused and uninterrupted work. You must have access to the necessary equipment and tools to perform job duties effectively.

Company Information
  • Company: Buscojobs México
  • Industry: Sales/Commercial
  • Contract: Permanent
  • Shift: Day
  • Work Schedule: Monday to Friday, 7am-4pm
  • Salary: $25,000 MXN per month
  • Education: High School
  • Language: English (85% spoken, 85% written)
  • Sex: Undetermined