Empleos actuales relacionados con Technical Support Specialist - Ciudad de México, Ciudad de México - Aspen Technology

  • Technical Support Specialist

    hace 2 meses

    Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide top-notch assistance to our customers. As a Technical Support Specialist, you will be responsible for diagnosing and resolving software and hardware issues, as well as helping our customers install applications and programs.Key Responsibilities* Provide technical...

  • Technical Support Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Recooty A tiempo completo

    Role OverviewWe are seeking a skilled Technical Support Specialist to join our team at Recooty. As a Technical Support Specialist, you will play a critical role in providing top-notch customer service and technical support to our clients.Key ResponsibilitiesAssist customers with technical customer service inquiries and requests via emailOptimize front-end...

  • Technical Support Specialist

    hace 1 mes

    Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Job Description:We are seeking a skilled Technical Support Specialist to join our team at Nuvit Service. In this role, you will be responsible for providing enterprise-level technical support to our customers. This will involve diagnosing and resolving software and hardware issues, as well as assisting customers with the installation of applications and...

  • Technical Support Specialist

    hace 2 meses

    Ciudad de México, Ciudad de México Temenos Headquarters SA A tiempo completo

    Temenos, a leading provider of banking software, is seeking a skilled Technical Support Specialist to join its team. As a key member of our support team, you will be responsible for providing expert assistance to customers in resolving issues with our T24 application.The ideal candidate will have a strong background in customer support, with a minimum of 5...

  • Technical Support Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Datadog A tiempo completo

    About the Role:At Datadog, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers via multiple channels.Key Responsibilities:Engage with customers via ticketing systems, live chat, phone, and screensharing tools to identify and resolve...

  • Technical Support Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Emplifi A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our Global Support team at Emplifi. As a key member of our team, you will play a critical role in delivering exceptional technical support and guidance to our customers.What You'll Do HereProvide technical support and resolve customer requests via email and other communication...

  • Technical Support Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México Hewlett Packard A tiempo completo

    We are seeking a Technical Support Specialist to join our team at Hewlett Packard. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.**Job Summary:**We are looking for a highly motivated and organized individual who is passionate about technology and has excellent...

  • Technical Support Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México WTW A tiempo completo

    This role is ideal for a highly skilled and customer-focused professional with a passion for delivering exceptional service to clients. The Technical Support Specialist will be responsible for providing technical and general application function/feature support to internal and external clients, managing and resolving multiple incoming transactions, and...

  • Technical Support Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Ecolab A tiempo completo

    **Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at Ecolab. This individual will provide technical support to our customers, troubleshoot and resolve basic service support challenges, and demonstrate a commitment to working in a safety-focused environment.**Key Responsibilities:**Provide technical support to...

  • Technical Support Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Cisco A tiempo completo

    About the RoleA key member of our team at Cisco, the Technical Support Specialist will provide exceptional customer service and technical expertise to our clients. This individual will be responsible for resolving technical issues, providing product information, and escalating complex problems to internal teams.Key ResponsibilitiesProvide timely and...

  • Technical Support Specialist

    hace 2 meses

    Ciudad de México, Ciudad de México Ericsson A tiempo completo

    About this role:We are seeking a skilled Technical Support Specialist to join our team at Ericsson. As a key member of our support team, you will be responsible for providing technical assistance to customers, identifying and resolving issues, and ensuring seamless network operations.Key responsibilities:Lead investigations and drive the resolution of...

  • Technical Support Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Lenovo A tiempo completo

    Description:Job Title: Managed Service Desk EngineerCompany: LenovoAbout the Role:This role is a technical position within Lenovo's Managed Service Desk team that supports Latin America countries. As a Technical Support Specialist, you will deliver best-in-class support to Lenovo's customers. Your responsibilities include:Providing technical support to...

  • Technical Support Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México WTW A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated individual to fill the position of Technical Support Specialist at WTW. As a key member of our team, you will be responsible for providing technical support to internal and external clients, resolving reported incidents, and escalating complex issues to higher tiers.Key ResponsibilitiesProvide...

  • Technical Support Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México Syncreon Consulting A tiempo completo

    Company OverviewSyncreon Consulting is a trusted business partner, committed to delivering exceptional value and return on investment for our clients. We possess strong understanding of client needs, and work closely with leading staffing trade associations, training, and research organizations to ensure knowledge of the latest industry trends and...

  • Technical Support Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México Snaphunt A tiempo completo

    The OpportunityWe are seeking a skilled Technical Support Specialist to join our IT team. In this role, you will provide top-notch technical support to colleagues, diagnose and troubleshoot complex technical issues, and maintain the integrity of our systems and infrastructure.Key ResponsibilitiesProvide technical support to colleagues on-site and remotely,...

  • Senior Technical Support Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México Datadog A tiempo completo

    We are Datadog, a company that values technical expertise and innovative problem-solving. As a Senior Technical Support Specialist, you will play a key role in helping our customers succeed with our product.At Datadog, we strive to deliver exceptional support experiences through multi-channel engagement, demos, and presentations. Our team of experts works...

  • Technical Support Specialist Engineer

    hace 4 semanas

    Ciudad de México, Ciudad de México FIS A tiempo completo

    Job SummaryFIS seeks an experienced Technical Support Specialist Engineer to provide high-level technical support to customers. The ideal candidate will have a strong background in troubleshooting complex technical issues and providing expert-level support and guidance.Main ResponsibilitiesRespond to technical support requests from customers and resolve...

  • Audible Technical Support Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México Audible A tiempo completo

    About This RoleAudible is seeking a highly skilled and motivated Technical Support Specialist to join our growing team. As a key member of our technical support group, you will have the opportunity to develop your career while supporting Audible's services, platforms, and unique culture.Key Responsibilities:Become an expert in one or more services and...

  • Technical Support Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Ecolab A tiempo completo

    About EcolabWe are a global leader in water, hygiene and energy technologies and services that protect people and the environment.Job SummaryThe estimated annual salary for this role is $60,000 - $80,000 based on national averages and industry standards.Job DescriptionThis Technical Support Specialist position is responsible for providing technical...

  • Wipro Limited: Technical Support Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Wipro Limited A tiempo completo

    **Wipro Limited: Technical Support Specialist Role**We seek a skilled Enterprise IT Support Professional at Wipro Limited to join our team. As a Technical Support Specialist, you will perform a variety of duties to ensure the smooth operation of our IT systems.Provide technical support for Windows-based systems, including troubleshooting and resolving...

Technical Support Specialist

hace 1 mes

Ciudad de México, Ciudad de México Aspen Technology A tiempo completo

At AspenTech, we're driving innovation and making a positive impact on the world. Our AI-powered software helps top companies succeed in their digital transformation, making operations more efficient and reducing environmental impact.

The Role

We're seeking a highly skilled Technical Support Specialist to join our Customer Support and Training team. As a key member of our team, you'll be responsible for resolving complex technical issues, delivering high-quality training classes, and collaborating with cross-functional teams to drive business growth and customer satisfaction.

Key Responsibilities:

  • Provide exceptional customer service, troubleshooting complex technical issues, and resolving customer complaints
  • Deliver engaging and informative training classes, based on relevant engineering principles and industrial processes
  • Conduct pre-sales consultations to identify business problems and articulate AspenTech's products as solutions
  • Build strong relationships with customers, understanding their business needs and challenges
  • Collaborate with other AspenTech functions to maintain and develop business opportunities
  • Coach fellow team members to enhance their technical skills and contribute to team success

Requirements:

  • Bachelor's or Master's degree in Chemical Engineering or related discipline
  • Strong understanding of Chemical Engineering principles
  • Knowledge and experience of chemical and manufacturing business processes in the refining, chemical, pharmaceutical, or process industries
  • Minimum of 5+ years of relevant experience, with university experience counting towards this requirement
  • Ability to present complex information clearly and concisely, utilizing strong written and verbal communication skills
  • Ability to identify opportunities that create value for customers, with a customer-first mindset
  • Ability to manage multiple responsibilities and competing priorities, with occasional international travel