Support Specialist
hace 5 días
We are seeking a highly skilled Support Specialist to join our team at Acute Talent. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, ensuring their technical needs are met, and resolving complex technical issues.
Key Responsibilities- Technical Support: Provide timely and effective technical support to clients, including troubleshooting, resolving technical issues, and escalating complex problems to senior technical staff.
- Problem-Solving: Analyze and resolve complex technical issues, using methodical troubleshooting techniques and collaborating with cross-functional teams as needed.
- Client Communication: Communicate effectively with clients, providing clear and concise technical information, and ensuring their technical needs are met.
- Process Improvement: Identify opportunities for process improvement and implement changes to enhance the efficiency and effectiveness of our technical support processes.
- Collaboration: Collaborate with cross-functional teams, including development, quality assurance, and product management, to ensure seamless integration of technical support with other business functions.
- Database Administration: 5+ years' experience as an Oracle DBA with Oracle RDBMS 11g/12c, including direct support of application end-users in a corporate environment, experience with Dataguard, Datapump, RMAN, database migration, and solid technical understanding and experience for analysis and support (e.g. SQL, PL/SQL).
- MiddleWare Administration: 3+ years' experience on multiple platforms, web servers, and application servers (IIS, APACHE, J2EE, WEBLOGIC, WEBSPHERE WASND), experience administering SSO products (AD, SiteMinder, etc.), installing, configuring, troubleshooting WebSphere, and MQ server/client (minimum version 8) setup, configure and troubleshooting.
- System Administration & Support: 3+ years' experience with Linux/Unix platforms (preferably RHEL/CentOS) in a virtualized environment, demonstrated scripting skills through Python, Shell or others, skilled in the configuration, maintenance of Linux systems, and knowledge experience with issue/problem tracking systems (e.g., ServiceNow).
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Technical Support Specialist
hace 5 días
Ciudad de México, Ciudad de México Beumer Group A tiempo completoJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Beumer Group. As a Technical Support Specialist, you will be responsible for providing technical support to our clients in North America, Mexico, and Central America regions.Key Responsibilities:Provide technical support to clients via...
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IT Support Specialist
hace 3 días
Naucalpan de Juárez, México Sybex Support Services Llc A tiempo completoJob SummaryWe are seeking a highly skilled IT Support Specialist to join our team at Sybex Support Services Llc. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and collaborating with our Service Desk team.Key ResponsibilitiesTechnical Support: Provide...
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Executive Support Specialist
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Ciudad de México, Ciudad de México Wing, Inc. A tiempo completoJob Title: Executive Support SpecialistAbout Wing, Inc.Wing, Inc. is a pioneering company that is revolutionizing the way businesses operate globally. We are dedicated to providing top-notch services to companies worldwide, enabling them to build exceptional teams and streamline their operations.Job Summary:We are seeking a highly skilled and experienced...
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IT Support Specialist
hace 5 días
Ciudad de México, Ciudad de México Carter's Inc. A tiempo completoAbout Carter's Inc.Carter's Inc. is a leading apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop and Little Planet brands.Job SummaryWe are seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our...
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Technical Support Specialist
hace 5 días
Ciudad de México, Ciudad de México CloudFlare A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Cloudflare. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, troubleshooting complex technical issues, and collaborating with cross-functional teams to resolve customer inquiries.Key...
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Technical Support Specialist
hace 5 días
Ciudad de México, Ciudad de México Audible A tiempo completoAbout This RoleAudible is seeking a highly motivated and customer-focused Technical Support Specialist to join our growing team. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and collaborating with development teams to improve our services.Key...
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Technical Support Specialist
hace 5 días
Ciudad de México, Ciudad de México LMX Lexmark Mexico, Br. of LIDMI A tiempo completoJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at LMX Lexmark Mexico, Br. of LIDMI. As a Technical Support Specialist, you will be responsible for providing technical support to our field engineers, technicians, and product support teams who are diagnosing, troubleshooting, repairing, and debugging complex...
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Digital Support Specialist
hace 5 días
Ciudad de México, Ciudad de México oilandgas A tiempo completoAbout the RoleSchneider Electric, a leading provider of digital solutions for the oil and gas industry, is seeking a highly motivated and detail-oriented Digital Support Specialist to join our team in Mexico City.We are looking for a talented individual who is committed to delivering exceptional customer support and is passionate about staying up-to-date...
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Technical Support Specialist
hace 5 días
Ciudad de México, Ciudad de México Datadog A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their success with our platform.Key ResponsibilitiesTechnical Support: Engage with customers via multiple channels to identify...
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Infrastructure Support Specialist
hace 5 días
Ciudad de México, Ciudad de México Palermo Advisors A tiempo completoInfrastructure Support Specialist for a GPU Cloud CompanyThe Organization:We are Palermo Advisors, a leading provider of cloud infrastructure solutions. Our customer is the largest GPU cloud built specifically for AI, offering instant deployment of thousands of NVIDIA H100s and A100s on-demand, without contract or commitment, or reserving dedicated clusters...
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Infrastructure Support Specialist
hace 5 días
Ciudad de México, Ciudad de México Palermo Advisors A tiempo completoInfrastructure Support Specialist for a GPU Cloud CompanyThe Organization:We are Palermo Advisors, a leading provider of cloud-based solutions for artificial intelligence and machine learning. Our customer is the largest GPU cloud built specifically for AI, offering instant deployment of thousands of NVIDIA H100s and A100s on-demand, without contract or...
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Technical Support Specialist
hace 3 días
Ciudad de México, Ciudad de México Datadog, A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Datadog. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their success with our platform.Key ResponsibilitiesEngage with customers via multiple channels (ticketing system, live chat,...
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Game Support Specialist
hace 5 días
Ciudad de México, Ciudad de México Lionbridge A tiempo completo**Job Title:** Game Support Specialist**Location:** Mexico City, Mexico**Employment Type:** Full-Time On-Site**Company:** Lionbridge Games**About Us:** Lionbridge Games is a team of forward-thinking professionals, passionate gamers, and detail-oriented experts. We deliver gaming experiences services and gamers envision, without compromise. We're seeking a...
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Technical Support Specialist
hace 5 días
Ciudad de México, Ciudad de México Audible A tiempo completoROLE OVERVIEW Audible is seeking a proactive and enthusiastic Technical Support Specialist to enhance our expanding team. If you possess a customer-centric mindset combined with innovative problem-solving abilities and have a background in supporting technical teams, this position could be a great fit for you. As a valued member of our organization, you will...
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Technical Support Specialist
hace 5 días
Ciudad de México, Ciudad de México Audible A tiempo completoROLE OVERVIEW Audible is seeking a proactive and enthusiastic Technical Support Specialist to enhance our expanding team. If you possess a customer-centric mindset along with innovative problem-solving abilities and have a background in supporting technology operations, this position could be an excellent fit for you. As part of our organization, you will...
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Technical Support Specialist
hace 5 días
Ciudad de México, Ciudad de México Audible A tiempo completoROLE OVERVIEW Audible is seeking a proactive and skilled Technical Support Specialist to enhance our dedicated team. If you possess a strong customer service orientation, exceptional problem-solving abilities, and experience in supporting technology initiatives, this position could be an excellent fit for you. As a vital member of our organization, you will...
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Desktop Support Specialist
hace 5 días
Texcoco de Mora, México Sybex Support Services Llc A tiempo completoJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Sybex Support Services Llc. As a key member of our IT support team, you will be responsible for providing technical assistance to our clients, troubleshooting and resolving technical issues, and collaborating with other teams to ensure seamless support.Key...
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Java Support Specialist
hace 5 días
Ciudad de México, Ciudad de México Sequoia Connect A tiempo completoAbout the RoleWe are seeking a highly skilled Java Support Specialist to join our team at Sequoia Connect. As a Java Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.Key ResponsibilitiesImplement Bug Fixes and Coding SolutionsCollaborate with team members to enhance, analyze, and...
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Technical Support Specialist
hace 3 días
Ciudad de México, Ciudad de México Lenovo A tiempo completoJob Summary:Lenovo is seeking a highly skilled Technical Support Specialist to join our Managed Service Desk team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to Lenovo's enterprise customers in Latin America.Key Responsibilities:Provide technical support to Lenovo's customers, including...
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Technical Support Specialist
hace 5 días
Ciudad de México, Ciudad de México Ecolab A tiempo completoJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Ecolab. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our equipment and systems.Key Responsibilities:Provide technical support to customers via phone, email, and on-site...