Customer Service Representative

hace 2 semanas


Silao, Guanajuato, México North American Production Sharing De México A tiempo completo

Job Summary:

We are seeking a highly skilled and experienced Customer Service Representative to join our team at North American Production Sharing De México. As a key member of our customer-facing team, you will be responsible for ensuring timely production and delivery of materials ordered by our customers.

Key Responsibilities:

  • Analyze customers' material requirements and respond to changes in a timely manner.
  • Enter and review customer purchase requests, managing distribution documents to ensure timely delivery of materials.
  • Respond to customer requests for information and perform other duties as assigned.
  • Generate and send quote requests to suppliers, follow up on timely responses, and coordinate raw material information for open orders.
  • Contact suppliers for status of timing and delivery of raw materials.

Requirements:

  • College degree.
  • 2-3 years' experience in Customer Service or Purchasing, preferably in a manufacturing environment.
  • Proficient in Microsoft Word and Excel, and ERP system experience is strongly preferred.
  • Excellent communication skills, both verbal and written.
  • Strong organizational, multi-tasking, and planning skills.
  • Self-starter who is flexible and a team player.
  • Outgoing, friendly personality.
  • Strong mathematical and analytical skills.

Preferred Qualifications:

  • Bilingual.
  • Customer Service experience in the automotive industry.

Working Environment:

This is a full-time position in a dynamic and fast-paced manufacturing environment. The ideal candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.



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